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Aspirus Health

EMERGENCY TRANSPORT COMMUNICATION SPECIALIST Job at Aspirus Health in Wausau

Aspirus Health, Wausau, WI, United States, 54401


Compassion. Accountability. Collaboration. Foresight. Joy.

These are the Aspirus Core Values ; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.

Aspirus is seeking an Emergency Transport Communication Specialist in Wausau, WI to work in our MedEvac department.

Responsible to receive, coordinate and provide timely notification of emergent and non-emergent medical transport requests (rotor, fixed wing, ground) within Wisconsin and the Upper Peninsula of Michigan. The Communication Coordinator is responsible for accurately documenting all transport vehicle activity and times within the CAD system. In addition, the Communication Coordinator is also responsible for following the aircraft and ambulances by means of satellite tracking devices and initiating emergency action plans in the event of an incident/accident. May also prepare and provide price quotes for non-emergent air or ground medical transport and coordinate all aspects of those transports. The Communication Coordinator may also be asked to assist with Physician Connect transfer center requests and ensure that patient transfers are facilitated within a timely manner. It is imperative that the Communication Coordinator maintain positive professional relationship with customers, health care facilities, EMS, and other air medical transport providers. Individuals must be organized, adept at multi-tasking, have excellent communication skills.

Hours : Full Time or 0.9 FTE, 72 hours every 2 weeks. Scheduled rotations. 12-hr shifts, overnight 6p-6a.

Experience/Qualifications
  • Previous experience in use of multiline telephones, radios, dispatching equipment, or information systems experience beneficial.
  • Experience in dispatching aircraft, ambulances, police, and/or fire and previous patient-care ambulance experience desired. Experience as Emergency Medical Dispatcher, First Responder, or EMT beneficial
  • Emergency Medical Dispatcher (EMD) within one year of hire
  • IAMTCS - Certified Flight Communicator (CFC) certification with one year of hire and maintain certification.
  • Wisconsin Emergency Medical Technician-Basic - desired
  • Possesses an excellent working knowledge of computer operations and typing skills.
  • Must possess excellent customer service skills and have ability to function calmly in high pressure situations, think clearly and logically, and make problem solving decisions based on information.
  • Ability to communicate verbally, effectively, and clearly in person and by phone.
  • Possesses ability to function under pressure and establish priorities.

Employee Benefits
  • Full benefits packages available for part- and full-time status.
  • PTO accrual from day one!
  • Generous retirement plan with match available.
  • Wellness program for employees and their families.


Aspirus MedEvac medical transportation service provides 24-hour emergency air and ground medical transport for critically ill and injured individuals of North Central Wisconsin and Upper Michigan. We are dedicated to providing the highest standard of care and safety to our patients. Aspirus MedEvac operates critical care ground transfer ambulances from Wisconsin ground bases in Weston, Mosinee, Wisconsin Rapids, Medford, Plover, Portage, Rhinelander, Eagle River, Woodruff and Upper Michigan bases in Ontonagon, Iron River and Crystal Falls. In addition to the Critical care Ground Transports, Aspirus MedEvac also provides 911 coverage for Iron County MI, Lincoln County WI, Oneida County WI, Taylor County WI, Vilas County WI, and Watersmeet MI. The ground units are staffed with Critical Care Paramedics, Registered Nurses and EMTs. MedEvac air is staffed with a pilot, a Flight Nurse and a Flight Paramedic and is capable of transporting one patient.

Click here to learn more about Aspirus MedEvac

Our Mission : We heal people, promote health and strengthen communities.

Our Vision : Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others.

As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.

Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 19 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.

Click here to learn more.

Credentials:
Essential:
* Certified Flight Communicator

Credential source:
Essential:
* Board of Cert. for Communication Specialists