Assistant Community Manager Job at Avanti Residential LLC in Glendale

Community Name: Pavilions at Arrowhead

Are you interested in a career where customers, colleagues, and community service are the cornerstones of your work? Would you like to work with a company that celebrates victories both big and small and welcomes ideas from all levels of our team? If so, join us here at Avanti Residential! Our moto is Sempre Avanti, meaning "Always Forward"/ "Always Welcome." We are "people people" through our mission and core values. We enhance our communities with our work, see all members of our team as leaders, and live La Bella Vita (The Beautiful Life). With endless opportunities for personal and professional growth, the sky's the limit when advancing your career and being the best you can be. There is a place for you at Avanti Residential. Join us today!

The Assistant Community Manager (ACM) is a pivotal leader that aligns with the Community Manager and guides, encourages, and develops each office team member to achieve operational excellence and occupancy goals. In addition, this role will assist in the success of the property's financial performance. The ACM will be responsible for the asset quality and drive the community performance using KPIs. They will take the lead on marketing efforts, improving occupancy, and preventing stale units through marketing and analyzing the local market. They will participate in the sales process by engaging in tours, monitoring, and coaching the leasing team members for maximum tour to lease conversion and will drive occupancy success. Positive financial stability and leasing efforts for the community are top priorities.

What You'll Do...

• Oversee and participate in the leasing process from the warm acceptance of the prospect prior to the property tour, selling the property/apartment, closing the lease, and completing a warm handoff to the Application Administrator.
• Engage with the Community Manager and Integrated Services team to support the required financial responsibilities.
• As needed, conduct thorough move-out inspections of apartments to assess the condition of the property, including fixtures, appliances, flooring, walls, and overall cleanliness within 48 business hours of the move out.
• Collaborate closely with the Community Manager and Service Manager to monitor and schedule maintenance activities and expense control as per policy.
• Lead change management behavior alongside the Community Manager.

Requirements

What You Need to Succeed...

• High School Diploma or GED required.
• 2+ years of previous Assistant Community Manager experience required.
• 3+ years of property management experience preferred.
• CAM certification preferred.
• Communication skills, both oral and written.
• Strong organizational skills.
• Ability to delegate and problem-solve issues.
• Brief temperature changes when moving between buildings
• Frequent exposure to outside weather conditions
• Possible travel to other properties owned by Avanti Residential
• Pass criminal background screening prior to employment.
• If minimum qualifications are met during resume screening the Wonderlic pre-employment assessment is required. The assessment will arrive in the email inbox that you provided.

What We Do for You...

• Based on position, annual or quarterly bonuses are awarded based on performance and KPIs.
• Up to 40% apartment discount.
• Continuing education and tuition reimbursement.
• A generous PTO policy.
• Health and wellness benefits include Medical/HSA/FSA/Dental/Vision/STD/LTD and many other benefits to meet your specific needs.
• 4% company match for your 401k.
• Avanti Shares equivalent program for hourly employees where a portion of the company's transactional profits are awarded to you. The longer you stay, the higher your return.
• Avanti Cares Program that helps employees in financial need.
• Tenure-based Anniversary Recess.
• Avanti Advisors Program to help new hires with onboarding.

This job description is not an all-inclusive list of duties and responsibilities. Avanti Residential is an Equal Opportunity Employer and is committed to diversity in its workplace; applicants from all backgrounds are encouraged to apply. If you are interested in applying for a position with Avanti and need special assistance or accommodation to use our website, please get in touch with HR@Avantiresidential.com.