City of Memphis is hiring: Customer Service Librarian (Appointed) in Memphis

ESSENTIAL JOB FUNCTIONS: Works under the direction of the Agency Manager and/or other designated personnel to provide public information services and provide reader's advisory services at the general reference desk to the public. Performs professional duties in the area of collections development and programming. Provides general assistance in library usage to customers using print and technology services. Maintains and develops the collection through regular assessment and weeding. Orders, maintains and develops library materials in specified collection areas. Assists in training new staff members in agency procedures and processes. Assists the public with the use of library materials and equipment. Attends training, workshops, seminars and independent reading of professional literature and listservs. Supports the system policies, procedures, goals and objectives through positive customer service. Participates in developing the agency's goals and objectives. Coordinates and supervises the work of volunteers as directed. Travels throughout the building and pushes fully loaded carts and shelves materials, on an as needed basis. Creates, plans, and conducts programs in the agency, region, and system as an assigned Librarian.

OTHER FUNCTIONS:

* Participates on library committees and in community activities as assigned.

* Functions as staff member in charge as assigned.

* Provides basic computer and circulation services assistance as necessary.

* Performs additional functions (essential or otherwise) which may be assigned.

TYPICAL PHYSICAL DEMANDS: Must be able to communicate clearly both verbally and in writing. Must be able to operate personal computer and all basic office equipment. Requires stooping, bending, and stretching. Traverses throughout the building pushing cartloads of materials up to 40 lbs and lifting up to 25 lbs of materials (books, audiovisuals, etc.).

TYPICAL WORKING CONDITIONS: Works in an office environment. Occasional travel within the City and out of town. Work schedule may include nights and weekends.

MINIMUM QUALIFICATIONS: Master's Degree in Library Science from an American Library Association accredited library school and one (1) year of related professional library experience; or Bachelor's Degree in Liberal Arts and two (2) years of related professional library or customer service experience; or any equivalent combination of related training and experience which enables one to perform the essential duties of the job.

Additional Information

* Posting Date: Nov 27, 2024

Compensation

* Minimum Salary: US Dollar (USD) 46,025.72

* Maximum Salary : US Dollar (USD) 69,950.4

* Pay Basis: Yearly