Library Technical Assistant - Part-Time Job at City of Lakeland in Lakeland
City of Lakeland, Lakeland, FL, United States, 33806
Library Technical Assistant - Part-Time
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Library Technical Assistant - Part-Time
Salary
$17.26 - $25.36 Hourly
Location
Lakeland, FL
Job Type
Part Time Regular
Job Number
5007-51
Department
Parks, Recreation & Cultural Arts
Division
Libraries/Circulation 0902011000
Opening Date
10/30/2024
Closing Date
Continuous
FLSA
Non-Exempt
Bargaining Unit
NA
+ Description
+ Benefits
+ Questions
GENERAL DESCRIPTION OF CLASS
This paraprofessional work provides excellent customer service, assists customers at service points, and supports the library. Work is performed under general supervision and is reviewed for performance. This position can be scheduled during any daytime, evening, and weekend library hours.
This is a Part-Time Regular position.
This posting will close on Wednesday, November 13, 2024 at 4pm or after the receipt of the first 25 qualified applicants, whichever comes first.
ESSENTIAL FUNCTIONS
+ Provides excellent customer service to library users in person, on the phone, or online.
+ Performs circulation functions at service desks, including financial transactions.
+ Processes item records for upload to the online catalog.
+ Executes designated opening and closing procedures within the unit or facility.
+ Assists with collection maintenance, i.e., sorting, shelving, weeding, and repair.
+ Prepares visually pleasing displays/signage highlighting library materials or programs.
+ Assists library users with electronic devices, library databases and digital resources, general technology questions, and software, including Microsoft Office products and Internet browsers.
+ Troubleshoots and corrects minor problems with office machines, i.e., copiers, printers, scanners, etc.
+ Assists with preserving local history documents for public use.
+ Provides reader's advisory assistance to library customers.
+ Addresses problem behaviors on the general service floor and works through situations respectfully and professionally.
+ May be required to work overtime or alternate hours as necessary for the efficient operation of the department.
+ Position designated as Mission Critical by Department Director.
ADDITIONAL FUNCTIONS:
+ Impromptu public speaking to small groups within the library about services available.
+ Compiles and submits statistical reports as needed.
+ Provides customer feedback to supervisors.
+ May assist with library classes, programs, and outreach events.
+ May serve as person in charge of unit or library facility.
+ May represent the library at conferences, workshops, training classes, and outreach events.
+ May be asked to perform light custodial tasks.
+ Performs related work as assigned.
QUALIFICATIONS (EDUCATION, TRAINING AND EXPERIENCE)
+ High school diploma from an accredited school or a GED.
+ Three (3) years of experience in office or library work.
An equivalent combination of education, training and experience which provide the knowledge, skills and abilities and other competencies necessary for success in the target position may be considered.
SPECIAL REQUIREMENTS:
+ May be required to possess a valid driver's license.
+ Must maintain a valid telephone number.
+ Some college is preferred.
KNOWLEDGE, SKILLS, ABILITIES
+ Ability to interact with library users courteously, professionally, and efficiently.
+ Ability to address library users in person when behaviors become a problem.
+ Ability to accept, interpret, and implement both written and verbal directions.
+ Ability to communicate clearly and concisely.
+ Ability to establish and maintain effective working relationships with City of Lakeland staff, library staff members, and others in the library field at the local, regional, and state levels.
+ Ability to address the public directly when behavior issues arise and contact appropriate emergency personnel.
+ Proficient in the use of a computer, including keyboard skills.
+ Proficient in the use of electronic devices such as smartphones, tablets, iPads, eReaders, etc.,
+ Experience navigating the internet to find information.
+ Knowledge of popular authors, films, and music for reader's advisory purposes.
+ Knowledge of both print and digital resources to assist customers with their questions.
WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS:
+ Involves walking, standing, and sedentary periods; exerting up to 30 pounds of force regularly, and routine keyboard operations.
+ The job risks exposure to normal environmental hazards.
+ The job requires normal visual acuity, field of vision, hearing, speaking, color perception, depth perception, and texture perception.
All City of Lakeland positions are subject to testing (e.g. written, oral, performance, computerized, interview, and/or any combination). Candidates selected for testing will be notified via email or telephone. Please check your e-mail and telephone messages regularly, including "junk" folders. Test times and locations to be announced.
The City of Lakeland is a drug free workplace. This position is considered a mandatory testing position, which is subject to pre-employment and random drug testing. All City of Lakeland positions are subject to reasonable suspicion drug testing. As a condition of employment you will be required to pass the pre-employment drug test in accordance with Florida Statute 440.102.
THE CITY OF LAKELAND IS AN EQUAL OPPORTUNITY/EQUAL ACCESS EMPLOYER AND A DRUG FREE WORKPLACE
City of Lakeland
2024 Summary Sheet
Annual Leave
Annual leave is accumulated bi-weekly and based upon years of service as follows:
Annual leave may be taken as earned by employees hired after January 1, 1989. Employees hired prior to that date use annual leave within the calendar year following the year the leave is earned. All employees may carry over up to a maximum of twenty (20) days at the end of the calendar year. Regular part-time employees who work at least twenty (20) hours per week accrue annual leave at the rate of four (4) hours per month.*
Sick Leave
Sick rate is accrued biweekly based upon years of service and standard hour classification. Eligible for use as soon as earned. Regular part-time employees who work at least twenty (20) hours per week accrue sick leave at the rate of four (4) hours per month.
*NOTE: REGULAR employees with a working day other than eight (8) hours, please contact your supervisor regarding these policies.
Sick Leave Pool
Allows employees to receive sick leave benefits in cases involving catastrophic or long-term illnesses or injuries after all personal leave time has been depleted. Regular full-time employees contribute eight (8) hours and Regular part-time employees contribute four (4) hours on an annual basis. Employees must have completed one full year of service on or before December 31st of the calendar year enrollment; and have accumulated at least forty (40) hours of sick time (twenty (20) hours for Regular part-time employees). Participation in this program is voluntary.
For more information contact Amanda Kaiser at 834-8768
Family & Medical Leave
Federal legislation guarantees up to twelve (12) weeks per year off work under certain circumstances outlined in the policy manual. The employees must have been employed by the City for at least twelve (12) months and have at least 1,250 hours of service during the 12-month period before the requested leave. The City will continue its group life and health insurance for an employee on leave at the same level and under the same conditions that existed while the employee was working.
For more information contact Dawn Justice at 834-6038.
Pension Plan
Provision for retirement income requiring mandatory participation for full-time regular employees.
Defined Benefit Plan:
Plan C Employee 4.16%
Employer 15.66%
OR
Defined Contribution Plan:
Executives, New Hires aged 52 and older, and Fire/Police Recruits
Employee 8.5% or 11% per election upon hire
Employer 15.39%
Deferred Compensation 457 Plan:
A voluntary plan that is invested in mutual funds. The Employees' Pension Board performs the due diligence on the mutual funds. Employees may reallocate their account at any time.
Maximum contribution for 2024 is $23,000; employees aged 50 or older can also add a "catch-up" amount of $7,500. Additionally, a match of up to 5% of salary is offered by the City in Plan C.
Holidays
Twelve (12) holidays, includes one (1) personal floating holiday to be used at any time after three (3) months of employment and prior to the end of the calendar year.
Funeral Leave
Up to three (3) days off with pay due to death of an immediate family member (as defined in the policy manual). Up to four (4) hours off with pay may be obtained through supervisor approval to attend local funeral services of persons other than immediate family.
Jury/Witness Duty
Employees required to serve on jury duty will be relieved of responsibility for their regular work shift or portion thereof and receive full pay while serving. All fees received for such service may be retained by the employee. Employees subpoenaed to any civil or criminal court proceeding, which employee is not personally or monetarily interested, shall be paid as if engaged in regular work activities.
Military Leave
Allows for up to 240 hours in any one calendar year for annual military training without loss of pay or benefits for any employee in some type of reserve status for the United States Armed Forces. (see policy manual for additional information).
Maternity Leave
Refer to Family & Medical Leave for those employees who qualify. Others may take up to three (3) months leave of absence available upon approval of the Department Head. Employees may opt to utilize any combination of paid (sick or annual leave) or unpaid leave.
Leave of Absence Without Pay
Written requests are subject to approval by Department Head and City Manager or designee for less than ninety (90) days. Requests for more than ninety (90) days also require Civil Service Board approval for employees in a Civil Service classification.
Longevity Pay
Tuition Reimbursement
Program provides employees up to $2,500 per fiscal year (October 1 through September 30) for reimbursement of tuition of approved college, university, vocational, or correspondence classes upon completion with a grade of "C" or better in credit courses only. Full reimbursement is given for courses and fees, upon approval. The program does not include reimbursement for cost of books, supplies or other related expenses.
For more information, contact Melissa Yelnick at 834-6844.
Suggestion Awards
A program designed to provide a consistent and organized method for employees to submit and be rewarded for constructive ideas for improvement. Maximum award is $1000.
For additional information, contact Kathy McNelis at 834-6348.
Direct Deposit of Paycheck (refer to handout in new employee folder)
An account must be established with the institution of your choice prior to signing up for direct deposit.
Uniforms/Equipment
Uniforms issued at no cost to employees for those job classifications which require them. Equipment is issued to employees at either no cost or discounted cost depending upon job classification.
Parking
Free while at work.
Break Periods
Employees may be permitted two (2), fifteen (15) minute breaks during the workday. The time shall be at the discretion of the supervisor.
For Information on Health Insurance, Dental, Vision, and Life Insurance please contact Benefits at 834-6797.
For Information on Retirement Benefits, contact the Retirement Services Department at 834-8765 or 834-8797.
For Information on Firefighter and Police Officer Retirement Benefits, contact Foster & Foster at 239-333-4872.
01
Please indicate your highest level of education.
+ Less than a High School Diploma or GED
+ High School Diploma or GED
+ Some College - less than 30 credit hours
+ Some College - 30 credit hours, but less than 60 credit hours
+ Associate's Degree or 60 credit hours
+ 90 Credit Hours
+ Bachelor's Degree or 120 credit hours
+ Master's Degree
+ Doctorate Degree
02
How many years of experience do you have in office or library work?
+ No experience
+ Some experience, but less than 1 year
+ At least 1 year, but less than 2 years
+ At least 2 years, but less than 3 years
+ 3 years or more
03
Please provide a narrative supporting your answer to the above question. Be sure to include specific job title(s), job duties, organization(s) and the dates where the work was performed. Note: The employers and dates of employment you list here must also be included in the "Work Experience" section of this job application.
04
By clicking "Yes" below, I understand that all relevant work experience MUST be entered in the "Work Experience" section on my application. In addition, all current City of Lakeland employees must list all previous City of Lakeland work experience in the "Work Experience" section of the application. Failure to complete the "Work Experience" section will disqualify you from the application process.
+ Yes
+ No
Required Question
Agency
City of Lakeland, Civil Service
Address
500 N Lake Parker Avenue Lakeland, Florida, 33801
Phone
(863)834-8790
Website
http://www.lakelandgov.net/employmentservices