J Public Relations, Inc
Senior Account Supervisor, Public Relations - 20Two Studio Job at J Public Relat
J Public Relations, Inc, Los Angeles, CA, United States, 90079
Senior Account Supervisor, Public Relations - 20Two Studio Recently named Travel Agency of the Year by The PR Net, 20Two Studio is a PR and social agency passionate about bold storytelling for lifestyle brands in the travel, hospitality, and wellness industries. We are spirited and strategic, and on our team, you’ll accelerate your career by working on creative, meaningful, ROI-driven campaigns, telling compelling stories, and leading with a passion to connect our clients with brand-building awareness and success. Being a part of this team, you’ll aid in the Studio’s commitment to its clients and staff through an honest approach, creative integrity, and a real passion for awesomeness.
Who are you?
You bring a time-tested roster of media relationships and proven experience pitching successful storylines for luxury travel/hospitality brands. You have a pulse on what’s trending in the industry, know what questions to ask your clients to find compelling, timely storylines, and aim for coverage that drives qualified leads to the clients you represent. You have a strong understanding of the luxury travel and lifestyle industries and thrive on brokering partnerships for your clients that bring awareness to the target audiences that matter most.
In addition to your established client and media relationships, you are a humble leader: no task is too small to roll up your sleeves and dive in when your team members need support. You have supported at least one direct report’s professional growth through proactive mentorship and authentic relationship building – you have cheered on their successes, advocated for stretch assignments when they’re ready, and had candid conversations needed to foster continual growth and trust. You’re motivated, passionate, and working diligently to be a go-to industry expert for media, clients, and your agency team. If this sounds like you, then please read on.
The Role
As the Senior Account Supervisor, you are taking a bigger role in strategy and thought leadership, getting those impressive powerhouse placements, mentoring your teams, managing direct reports, and conducting annual reviews. You’re implementing agency practices, crafting and delivering workshops, and leading culture initiatives. By this point, you have account oversight, ensuring all initiatives are moving forward, your client service delivery is exceptional, and you're starting to manage account profitability and growth on smaller accounts. You’re growing your accounts, so in this role, it’s less about attending FAMs and more about guiding your teams so that they can successfully attend them.
Duties and Responsibilities
Account + Client Management
Take a larger role in planning and strategy, asking for Leadership help when needed in creating direct impact on client-directed financial goals/initiatives
Implement strategy and evaluate the performance of KPIs
Act as a trusted and valuable partner to Clients
Liaise directly with clients while also encouraging the Publicist or Senior Publicist on your account to have visibility too
Media Relations
Demonstrate deeper media relations expertise by delivering more impactful hits
Groom your teammates to grow their media relations skill-set through behind-the-scenes coaching
Focus on brand-building media relations meetings (pitching, organizing media visits, reviewing and approving media lists)
New Business
Help with new business ideation and/or closing deals because of your niche expertise and strong leadership presence
Manage direct report(s), providing leadership, guidance, feedback and coaching
Control the flow and quality of your team's account work, as you are often directly responsible for client retention/growth
Identify skill gaps and craft/deliver workshops or learning opportunities to address those gaps
Experience
College Degree or comparable experience required
At least 7 years of public relations experience in the hospitality, culinary, travel, tourism, restaurant and/or consumer lifestyle arenas
Must have stellar client and media references
Must have strong and proven relationships with local, regional and national media contacts
Must have strong, effective and proven management skills
Requirements
Ability to travel for client needs
Advanced proficiency in Microsoft Excel, Office, PowerPoint & Adobe Suite
Excellent verbal and written communication skills
Excellent interpersonal skills
Excellent organizational skills
Must be able to identify and resolve problems in a timely manner
High-energy, positive self-starter who is willing to go above and beyond to make a difference in a dynamic organization
Creative problem solver and decision maker with a proven track record of delivering results
Proven ability to handle time-sensitive projects and prioritize multiple objectives simultaneously
Must have a valid passport for international travel
Benefits
20Two Studio offers a competitive benefits package, including:
Competitive base salary: $88,000 - $92,000, commensurate with experience
Commission opportunities
Year-end discretionary bonus
Monthly Cell Phone Stipend
Company contributions to medical, dental, and vision insurance premiums
401K with employer match
Birthday PTO
Flexible Release Fridays
Hotel trade with our world-class clients (complimentary stays across our entire portfolio)
Hybrid office schedule (2-3 days in office)
Milestone gifts at 1, 5, and 10 years
Annual holiday and summer parties, plus regular socials
Ongoing training and development opportunities
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
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