UI/UX Designer, Senior Associate, DevX Job at DesignX Community in McLean

Overview

Locations: VA - McLean, United States of America, McLean, Virginia

UI/UX Designer - Senior Associate - DevX

We are currently seeking a UX Designer to join our Developer Experience (DevX) team. The DevX Design team is dedicated to designing and delivering world-class developer experiences that empower our internal technologists to do their best work. In this role, you’ll join a team of designers whose goal is to understand and improve the day-to-day workflows of our technologists. This is an area of high impact where you will work alongside cross-functional partners in product and engineering to conduct user research, concept and test solutions, and ship next-gen tooling that will be used across the enterprise.

The Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.

You will work in close partnership with leaders in business, design, product, and tech to solve challenging problems, achieve scalable results, and deliver innovative, experience-led product strategies.

What You’ll Do:

You’ll be asked to handle a variety of responsibilities, including:

Strategy & Planning

• Collaborating with technology, product, and business teams to uncover customer and business needs — then translating them into intuitive and engaging experiences
• Translating complex ideas into understandable concepts that evolve and enhance the product experience
• Exploring the possibilities of AI, data science, machine learning, and other emerging capabilities as a means to protect the resilience of Capital One’s portfolio
• Engaging in portfolio prioritization to help set the strategy and product road map for the team
• Managing through shifting priorities to provide clear direction
• Providing input on product prioritization in support of early product definition
• Advocating for the customer through human-centered design methods, including discovery, research, sketch sessions, and user testing
• Championing for the prioritization of customer-centered product enhancements grounded in research and analysis
• Working with partners and teams across various geographies
• Embracing and advocating for a human-centered design mindset

Discovery & Delivery

• Supporting early product definition by working with partners to facilitate discovery sessions that uncover customer pain points and opportunities
• Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams
• Driving end-to-end product design by:
• Working with researchers to understand customer needs and expectations
• Framing problems, defining insights and designing new methodologies/practices to serve customer based outcomes
• Creating process and user flows, wireframes, journey maps, interaction models, and low to high fidelity prototypes
• Planning and facilitating workshops with internal and external stakeholders to align with business needs
• Designing within existing — and creating new — standards to contribute to our internal design system, best practices, and guidelines
• Storytelling and presenting visual concepts to various stakeholders
• Creating high fidelity design assets for acceptance and delivery in partnership with technology partners

Basic Qualifications

• At least 4 years of experience with User Experience design

Preferred Qualifications

• Experience in one or more of the following: data visualization design, graphic design, user interface design
• 3+ years collaborating with cross-functional teams
• 2+ years designing and delivering user interfaces
• 2+ years of experience with Figma

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.

#J-18808-Ljbffr