HexaQuEST Global, Inc.

UX Researcher Job at HexaQuEST Global, Inc. in New York

HexaQuEST Global, Inc., New York, NY, United States, 10261

Job Description:

Lead multiple aligned research teams to support adjacent products
Independently and autonomously drives the development of new research studies based on understanding business strategy and knowledge gaps
Drive product discovery planning, with design and product partners; inform future direction, including next generation vision, OKRs, roadmaps
Structure, plan, and staff significantly complex research initiatives
Design, administer, and report on these research studies, and produce associated materials (e.g. research agendas, discussion guides, generative exercises etc.).
Contribute to strategic design deliverables such as strategy decks, customer journeys, visions of future experiences and evangelize these cross-product "blueprints" across teams
Senior researchers in the shaping of their studies and findings to realize greater impact
Lead cross-functional Design Thinking exercises using research findings as a starting point
Identify UX metrics worth tracking
Prepare and teach introductory training material on experience research, primarily for other user experience practitioners
Maintain and uphold research practice and output standards across a Line of Business
Support recruiting processes, reaching out to potential candidates, taking part in interviews

Required Skills:

Expert User Research skills across all forms of research (evaluative, generative, formative)
Continued development in adjacent skills such as UX Writing, Information Architecture, and Interaction Design
Advanced project planning and management skills
Ability to lead a complex research study
Prior work involves collaboration within design teams (with other designers, UX researchers, and content designers) and cross-functionally (Product Management, Engineering)
Comfortable and confident when presenting work
UX Research tools for diary studies, remote research, and usability testing