Fanatics is hiring: UX Writer in New York

Job Description About the Company Fanatics Collect is a technology company dedicated to revolutionizing the world of collectibles. Every single day our team of experienced product leaders, creative thinkers, and operators obsesses over how to create the ultimate collector experience - from developing the most fun and entertaining live shopping experience with Fanatics Live, to building the most trusted and dynamic collector focused marketplace with PWCC (acquired in May 2023). We have the unique advantage of being backed by Fanatics - the world's largest sports merchandiser, with more than 900 global sports relationships, 90+ million reachable fans, and exclusive licensing deals with the MLB, NFL, and NBA among many others - but we're a small, nimble, ambitious team building products from the ground up. If you're passionate about building world class products and share our love for sports fans and collectors, Fanatics Collect offers an exciting opportunity to be part of a dynamic team creating the future of collecting. About the Role To supercharge our objectives of delivering the best collector experience in the hobby, we are looking to fill the newly created role of a UX Writer. You'll be embedded in the Product Teams, making sure collectors have a great experience when they engage with our products. And because the hobby is always growing & changing, you'll have lots of freedom to learn, experiment, and iterate. You'll be partnering with our amazing product managers, designers, researchers, data analysts and everyone else needed to get great work done. Responsibilities and duties: "What you will do in the role day to day" As a UX Writer, you will combine helping launch some of their most important products for our business, along with helping us put collectors at the heart of the hobby. You'll also help grow our culture, coach and inspire the Fanatics team, ensuring everything we do is based on what our collectors think, feel and want. As a senior UX Writer you will: Write for the Fanatics Live & Collect products on web, iOS, and Android. This will make up most of your work, but sometimes you'll dabble in other things, like notifications. Work closely with product designers and managers to understand the problems our customers face. Use customer insights to write, audit, and improve the content we show customers. Help define and champion a product writing process within your team. Work through the little details with engineers to make sure the stuff we ship is world-class. Work with the product design team to develop our content system integrated into our Design System. We'd love to hear from you if... We're looking for people who can go beyond executing against briefs, and who can demonstrate a growth mindset and initiative. We are in the game of delivering excellence and innovation to our customers. You've got experience in: Writing for passionate customer bases and fans Building scalable and accessible content systems to drive consistency and reduce bottlenecks Writing for Marketplace or E-Commerce businesses Articulating Big ideas in small spaces, and explain complex writing decisions clearly Moving quickly, while also sweating the right details What you'll bring to the role: You have a few years of UX writing or content design experience, and a portfolio to prove it. You know how to build the case for great words within a business, and how critical they are for users. You understand how to work effectively with product designers, as well as across multiple offices and cultures. You know how best to test and iterate on content, and feel comfortable picking up new design tools. You can give and receive feedback constructively, and you're always keen to learn. Build a strong culture of writing at Fanatics And as a heads up, this probably isn't for you if You specialize in ads, long form, or social media content. You're looking to stay freelance - this role is full-time. You need a structured briefing process to do your best work. If you're worried that you don't 100% tick all of these boxes, please speak to us anyway. We know the "perfect candidate" doesn't exist and we love it when people bring their own perspectives and passions to Fanatics Live. We'll encourage you to develop in areas you're passionate about, and we will support you in exploring areas you'd like to grow in. In Los Angeles, the salary range for this position is $88,000-$110,000, which represents base pay only and does not include short-term or long-term incentive compensation. In New York City, the salary range is $96,000-$119,000. These salary ranges are specific to Los Angeles or NYC and may not be applicable to other locations. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. Ensure your Fanatics job offer is legitimate and don't fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers.