Ascend Learning
Senior User Experience Designer Job at Ascend Learning in Burlington
Ascend Learning, Burlington, NC, United States, 27215
Qualifications 5+ years of experience designing and bringing new products to market in a UX, product design, product management capacity, or similar
Experience executing and leading user-centered design process
Demonstrated experience conducting user research, applying critical thinking to synthesize findings and iterating through concept designs to solve complex problems
Extensive demonstrated experience applying user-centered design process to understand problems, identify high-value priorities and iterate design concepts using design tools, processes and deliverables such as workflows, personas, journey maps, wireframes, interactive design prototypes
Demonstrated experience conducting user research, synthesizing findings and communicating relevant insights
Ability to understand new product opportunities, develop an informed perspective on the right design approach and scope the right design level and type of work to meet the project needs
Demonstrated strong skills in conceiving design solutions and visualizing concepts
Approaches design process with open curiosity about customer needs and seeks sources of fresh inspiration to fuel creativity and ideation
Applies strong communication, facilitation, critical thinking and collaboration skills to gain consensus and overcome barriers in a collaborative design process
Responsibilities User Experience Designer, you will lead design for complex initiatives, executing and overseeing all aspects of research and design work for that area
Identify and understand problems and opportunities in collaboration with product leadership and determine the right UX activities for various types of projects
Plan and manage cross-disciplinary teams of designers to execute all aspects of the design process from strategy to detailed design and implementation using strong coaching, communication, and facilitation skills to interface successfully with users, business stakeholders, engineers and leadership
Plan and execute design research
Synthesize qualitative research findings and user behavior analytics data to derive insights that inform product design and optimize usability
Use creative skills to conceive and visualize elegant solutions through concepts that are desirable and technically feasible using design tools including workflows, personas, journey maps, wireframes and interactive prototypes
Benefits Flexible and generous paid time off
Competitive medical, dental, vision and life insurance
401(k) employer matching program
Parental leave
Wellness resources
Charitable matching program
Hybrid work
On-site workout facilities (Leawood, Gilbert, Burlington)
Community outreach groups
Tuition reimbursement
We Impact Lives Through Purpose-Driven Work in A People First Culture. Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning. Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.
Our Innovation & Design team is excited to be exploring the ways that technologies such as generative AI and XR can be tapped to improve learning for our customers. We’re looking for a creative designer to join our team and collaborate to design products that deliver cutting edge learning experiences.
Where You’ll Work This position can work a hybrid schedule from one of our Ascend Learning office locations: Burlington, MA-Leawood, KS-Minneapolis, MN-Gilbert, AZ. Fully remote will also be considered within the continental United States.
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