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UNIQLO

Tysons Corner Visual Merchandising Supervisor Job at UNIQLO in McLean

UNIQLO, McLean, VA, United States, 22107


Key Responsibilities:

  • Create, maintain, train and model brand standards for visual presentation, customer service, cleanliness and organization throughout the store; to ensure a consistent store experience.
  • Plan and execute new item deliveries to ensure they are quickly placed and all garments are represented on the floor in full size runs with proper signage where needed.
  • Partner with corporate to create, plan, implement and manage seasonal merchandising presentations and lead new visual merchandising initiatives.
  • Partner with store management to monitor merchandise sell through and replenishment needs utilizing sales reports.
  • Partner with store management on key visual merchandising decisions that have an impact on store workload and sales.
  • Ensure visually appealing and brand appropriate displays are created and updated to drive sell through and maximize sales.
  • Ensure lighting, fixturing and signage is accurate to highlight product, manikins and visual displays.
  • Support store management to ensure all key objectives are met (i.e.: customer service, operational initiatives, etc.).
  • Ensure their team proactively manage customer needs and exceed expectations: providing product knowledge and recommendations to customers, by utilizing the U.N.I.Q.L.O. service standard, UNIQLO Fundamental Principles and 6 Standard Phrases.
  • Partner with the Store Manager to identify and resolve merchandising, visual display, product or store related issues in the store.
  • Exemplify and enforce company policy and procedure.
  • Assist with special projects as assigned by management.

Team Management:

  • Motivate the store teams to meet and exceed sales goals.
  • Delegate and monitor task management to ensure follow through and results.
  • Create, modify and communicate daily/weekly/monthly work schedules to the visual team.
  • Supervise the visual team to monitor breaks and ensure adequate visual coverage during peak times.
  • Ensure a high level of morale and motivation within the visual team.
  • Ensure effective communication among the visual team members.
  • Ensure the visual team and all store employees follow health and safety guidelines in the store.
  • Train and develop visual team, including cross training into other departments and areas of the store.

Required Skills and Abilities:

  • Proven ability to drive sales through merchandising and product display, preferably at a high volume apparel retailer.
  • Ability to create and direct visual merchandising displays, while managing priorities and executing initiatives.
  • Attention to detail.
  • Strong time management and organizational skills.
  • Excellent verbal and written communication skills.
  • Ability to understand, interpret, and delegate based on Headquarters’ (HQ) visual merchandising direction.
  • Ability to offer solutions to store-specific visual display, merchandising and product related challenges: using brand standards and HQ direction as a guideline.
  • Proven ability to lead teams and create strong partnerships.
  • Ability to train and develop a team.
  • Leads by example and maintains a hands-on approach.
  • Has a positive and professional attitude, is flexible and adaptable.
  • Ability to prioritize tasks and react to changing priorities.
  • Ability to work a flexible work schedule that meets the needs of the business, including evenings, nights and weekends.

Physical Requirements:

  • Ability to effectively communicate with customers and store personnel.
  • Lift and carry up to 50 lbs.
  • Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds, up to 50 lbs.
  • Ability to effectively maneuver around sales floor and stockroom by repetitive bending, twisting, stooping, squatting, and climbing.

Education and Experience Requirements:

  • High School Diploma or G.E.D.
  • 1-3 years retail visual merchandising experience.
  • 1-year management/supervisory experience.
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