Technical Writer Job at Trillium Staffing in Richmond

Trillium Professional is now seeking a Technical Writer for work in Richmond, VA!

The IT Technical Writer is responsible for producing high-quality documentation that contributes to the overall success of IT products and services. This position works closely with developers, engineers, product managers, and other stakeholders to create and maintain accurate, clear, and useful documentation that meets the needs of the target audience.

Key Responsibilities:
-Document Creation: Write, edit, and maintain technical documents such as user manuals, installation guides, API documentation, software release notes, configuration guides, and FAQs.
-Collaboration: Work with subject matter experts (SMEs), software developers, engineers, and IT staff to gather information about systems, features, and workflows.
-Audience Analysis: Identify the needs of end users of technical documentation, ensuring materials are user-friendly for both technical and non-technical audiences.
-Standards and Consistency: Develop and maintain documentation templates, ensuring consistency in language, style, tone, and formatting.
-Version Control: Maintain version control of documentation to reflect software updates, changes, or improvements in IT products and services.
-Diagrams and Illustrations: Create or incorporate diagrams, charts, screenshots, and other visual aids to complement written instructions.
-User Testing: Validate documentation through user testing, ensuring usability, clarity, and completeness.
-Review and Editing: Collaborate with teams to review documentation, incorporating feedback to improve accuracy and readability.
-Content Management: Organize and manage documentation in content management systems (CMS) or other documentation tools.

Pay rate is $44 per hour. Apply now!

Required Skills:
-Experience: 3-5 years of experience in technical writing, preferably in the IT sector.
-Technical Writing Skills: Strong ability to write clear, concise, and well-structured documentation.
-Technical Knowledge: Solid understanding of IT concepts, including software development, networking, databases, cloud computing, and cybersecurity.
-Research Skills: Ability to research complex technical topics and collaborate with SMEs to gather detailed technical information.
-Attention to Detail: Strong focus on detail and accuracy in documentation.
-Communication Skills: Excellent written and verbal communication skills to explain technical concepts to a variety of audiences.
-Content Tools: Proficiency with tools like Microsoft Word, Adobe FrameMaker, MadCap Flare, or other documentation and authoring tools.
-Collaboration Tools: Experience with collaboration platforms like Confluence, Jira, or SharePoint.
-Version Control Systems: Familiarity with version control tools such as Git.

Preferred Qualifications:
-Education: Bachelor's degree in Technical Writing, Information Technology, Computer Science, or a related field.

Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.