Gleason
Technical Writer Job at Gleason in Rochester
Gleason, Rochester, NY, United States, 14673
About Gleason
With more than 2,200 employees and 13 manufacturing facilities worldwide, Gleason Corporation is a leader in gear technology. Gleason's product and service offerings include gear and transmission design software, gear manufacturing machines and related accessories, gear metrology equipment and automation systems. Gleason products are used by customers in e-mobility, commercial vehicles, aerospace, agriculture, mining, sustainable energy, construction, power tools, marine and many other industries
Working for Gleason, you will be connected to work that matters, putting your expertise to its best use while developing skills for the future. The result is a career defined by you, supported by Gleason and built on tangible accomplishments. As we continue to grow and evolve, we are looking for the right people to join us on our mission. If you are interested in being part of our team, there are a few things you should know: We are energized by challenges and the effort needed to solve them. We like working with people who are positive, adaptable and growth-minded. We care how work gets accomplished and are deeply invested in the success of our customers and colleagues. If this sounds like you, we invite you to read on and learn more.
Why work at Gleason?
Position Summary
The technical writer is responsible for creating documentation communicating safe operation of all machines in the GAS product line. This primary objective is achieved through investigation of safe operation methods, preventative maintenance activities, set up, debug, and operation activities with engineers, service technicians, programmers, and knowledgeable operators. This information must be organized and documented in an efficient and effective way, resulting in a professional set of customer documentation. At times, documentation must be modified to meet specific customer format and/or content requirements.
Essential Functions
Computer Skills
Job-Specific Skills, Knowledge, Training, or Experience
Travel
Education
The salary range in this posting depends on qualifications and experience. Actual compensation may vary, and this job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on relevant experience, qualifications/education, and other factors including work schedule, shift premiums, and overtime.
Gleason is an Equal Opportunity Employer and considers applicants for all positions without regard to age, disability, genetic information and/or predisposing genetic characteristics, marital status, national origin, race/color, religion, sex/gender, sexual orientation, military or veteran status, victim of domestic violence status, arrest or conviction record, or any other characteristic protected by applicable laws.
OFFICE ENVIRONMENT
PHYSICAL DEMANDS
The physical demands described here are representative of those that would need to be met by an employee to successfully perform the essential functions of this job in an office environment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job may include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job in an office environment. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
REASONABLE ACCOMMODATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description in no way states or implies that these are the only duties to be performed. Employees are required to follow any other instructions and to perform any other duties requested by their manager or supervisor.
DISCLAIMER
The duties listed in this job description are intended only as illustrations of the various types of work that may be performed and is not an all inclusive summary of job duties and responsibilities. The omission of specific statements or duties and responsibilities does not exclude them from the position if the work is similar, related or a logical assignment to the position. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the Company as the needs of the Company and requirements of the job change.
With more than 2,200 employees and 13 manufacturing facilities worldwide, Gleason Corporation is a leader in gear technology. Gleason's product and service offerings include gear and transmission design software, gear manufacturing machines and related accessories, gear metrology equipment and automation systems. Gleason products are used by customers in e-mobility, commercial vehicles, aerospace, agriculture, mining, sustainable energy, construction, power tools, marine and many other industries
Working for Gleason, you will be connected to work that matters, putting your expertise to its best use while developing skills for the future. The result is a career defined by you, supported by Gleason and built on tangible accomplishments. As we continue to grow and evolve, we are looking for the right people to join us on our mission. If you are interested in being part of our team, there are a few things you should know: We are energized by challenges and the effort needed to solve them. We like working with people who are positive, adaptable and growth-minded. We care how work gets accomplished and are deeply invested in the success of our customers and colleagues. If this sounds like you, we invite you to read on and learn more.
Why work at Gleason?
- Excellent benefits package including a 6% Company 401(k) match
- Flexible scheduling
- Tuition Assistance Program
- Employee Assistance Program
- Formal and informal Development opportunities.
Position Summary
The technical writer is responsible for creating documentation communicating safe operation of all machines in the GAS product line. This primary objective is achieved through investigation of safe operation methods, preventative maintenance activities, set up, debug, and operation activities with engineers, service technicians, programmers, and knowledgeable operators. This information must be organized and documented in an efficient and effective way, resulting in a professional set of customer documentation. At times, documentation must be modified to meet specific customer format and/or content requirements.
Essential Functions
- Must be detail-oriented and organized
- Able to follow department style guide and conventions
- Gather information from Subject Matter Experts (SMEs) and internal databases, write technical documentation, and edit for accuracy and content
- Organize and clearly state all details pertaining to machine operation, including safety, installation, setup, controls, program management, part production, fault monitoring and maintenance
- Document installation, setup and operation of machine subassemblies, including guarding, pneumatics, tray transfer, end of arm tooling, and secondary operations
- Take photographs and video of machines and components for use in documentation and the machine as shipped as a subassembly archive
- Print and assemble Installation Instructions, Operating Instructions, Job Aids, and other documents as needed
- Maintain proficiency with writing application versions and embrace new trends in technology used to produce documentation
- Utilize effective time management with the ability to multitask and complete assignments according to priority and due dates
- Communicate effectively (verbally and using various electronic formats) to provide project status and technical information to various audiences
- Act as single contact point for customer documentation sending files via ShareFile server and maintaining Document Checklist status
- Maintain Engineering Standards Guide
- Update legacy and existing product documentation as required
- Create in-house work instructions
- Support Proposal/Project Managers, Purchasing, Engineering, and Marketing as needed
Computer Skills
- Proficient in MS Office products (Word, Excel, PowerPoint, Outlook)
- Experience with illustration and photo-editing software for cropping, combining images, and adding callouts and leader lines
- Familiar with Adobe Products (Acrobat, Illustrator, Photoshop)
- Able to download and manage files
- Basic knowledge of business systems software (i.e. SAP)
- Basic Intranet Skills (for researching internal content databases, timesheet/attendance)
Job-Specific Skills, Knowledge, Training, or Experience
- Proficient creating large, multi-chapter documents in MS Word (experience with templates, styles, etc.)
- Familiar with Adobe Products (Acrobat, Illustrator, Photoshop)
- Experience photographing/videoing mechanical equipment using a digital camera
- Able to create PowerPoint presentations
- Experience writing operation manuals, installation instructions, and job aids, etc. focusing on software applications and complex electrical/mechanical systems such as machine tools and automation
- Able to work in a fast-paced environment and handle multiple tasks/projects concurrently
- Must be able to work productively within a multifunctional team environment
- Able to work independently and with minimal supervision
- Able to manage time while multitasking
Travel
- Minimal travel, possibly to customer sites
Education
- Bachelor's degree (English, Technical Writing, or related discipline)
- Minimum (2) years of relevant professional technical writing experience, preferred in mechanical/electrical field with automation focus a plus.
The salary range in this posting depends on qualifications and experience. Actual compensation may vary, and this job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on relevant experience, qualifications/education, and other factors including work schedule, shift premiums, and overtime.
Gleason is an Equal Opportunity Employer and considers applicants for all positions without regard to age, disability, genetic information and/or predisposing genetic characteristics, marital status, national origin, race/color, religion, sex/gender, sexual orientation, military or veteran status, victim of domestic violence status, arrest or conviction record, or any other characteristic protected by applicable laws.
OFFICE ENVIRONMENT
PHYSICAL DEMANDS
The physical demands described here are representative of those that would need to be met by an employee to successfully perform the essential functions of this job in an office environment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job may include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job in an office environment. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
REASONABLE ACCOMMODATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description in no way states or implies that these are the only duties to be performed. Employees are required to follow any other instructions and to perform any other duties requested by their manager or supervisor.
DISCLAIMER
The duties listed in this job description are intended only as illustrations of the various types of work that may be performed and is not an all inclusive summary of job duties and responsibilities. The omission of specific statements or duties and responsibilities does not exclude them from the position if the work is similar, related or a logical assignment to the position. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the Company as the needs of the Company and requirements of the job change.