eTeam
Application Development - UX Content Spec/Strategist UX Content Spec/Strategist
eTeam, Minneapolis, MN, United States, 55400
Title: UX Content Spec/Strategist
Location: Minneapolis, MN (Hybrid) 3 Days Per Week In Office Required
Duration:6 Months with possibility of extension
Top Requirements:
Location: Minneapolis, MN (Hybrid) 3 Days Per Week In Office Required
Duration:6 Months with possibility of extension
Top Requirements:
- Five- to eight-years' experience, minimum in content design, user-centered design, and visual design.
- Content experience design expectations
- Gather and assess content requirements for new or enhanced products and features.
- Use quantitative and qualitative data and insights to create empathy and ensure content decisions are informed by real user needs and influence human behavior.
- Employ a range of human-centered techniques (such as personas, user flows, content audits and wireframes) to determine and convey content design decisions.
- Write and edit product content to meet business, technical and user needs, resulting in end-to-end digital experiences that are accessible, inclusive and compliant.
- Provide strategic, user-focused and accessible content recommendations and writing support to UX teams, product managers, business lines and other stakeholders.
- Makes recommendations to enhance written content with images, infographics, charts, etc.
- Update content documents, content management system (CMS), design files and/or other documentation tools.
- Apply and evolve existing brand and digital content standards to accommodate new products, features and customer segments.
- Review content with peers and content managers to ensure it accurately represents our verbal identity and writing guidelines.
- Participate in content community of practice (COP) events and efforts for personal development and peer support.
- Formally observe user interviews and usability sessions, as needed and as opportunity allows.
- Analyze and understand end-to-end client experiences to ensure all content is consistent and technically correct across the user journey.
- Validate content in a test environment before it gets released to production.
- Drive, advocate and demonstrate a client-centric approach to work within and outside the Experience Design organization, resulting in consistently simple, clear and enriching user experiences.
- Work in an Agile environment, which includes planning epics, writing sprint stories and participating in regular Agile ceremonies.
- Content Designers must become adept at using Agile tools like Jira and Confluence.
- Higher levels will contribute to sizing and scoping work for the team.