Catering and Event Producer Job at 24 Carrot Catering and Events in Costa Mesa

GENERAL PURPOSE OF JOB

A Catering & Event Producer is responsible for assisting with all aspects of event planning, management, and execution, servicing social and corporate clients throughout Southern California in support of the Catering & Event Production Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Uphold the high standards of 24 Carrots' handbook and
2. Represent and uphold the 24 Carrots core values: Trustworthiness, Collaboration, Service Excellence and Dedication
3. Assist with the planning and management of all aspects of events from contract signing through event execution and completion
4. Provide excellent customer service and expertise to clients, supporting them throughout the planning process, day-of at their event as needed, and following the event ensuring customer satisfaction and retention
5. Work with clients to gather all necessary information to ensure event setup & execution details are accurate and all information is efficiently communicated to the staff
6. Communicate and distribute event information to appropriate internal staff and managers, working directly with all other departments to ensure all event details are accounted for
7. Process correspondence (internal & external), proposals, contracts, and BEOs accurately, and in a timely manner
8. Conduct in-house tastings, as needed, for social/wedding/corporate events after event booking
9. Conduct detailing meetings, as needed, for larger detailed events
10. Attend site visits with the Catering & Event Production Manager, creating space plans/event layouts when necessary
11. Manage outsourced vendor services for events, including placing/confirming orders, communicating event details, directing on-site as needed, and processing invoices in a timely
12. Assist with on-site execution of events, as needed, from installation, delivery, and setup through dinner service, and on occasion through to event conclusion.
13. Work with a sense of urgency and duty to actively complete work assignments with detail, accuracy, and a focus on the customer experience.
14. Develop and maintain relationships with industry partners & outside
15. Attend weekly sales team and weekly BEO review
16. Other duties as assigned by the Catering & Event Production Manager

SUPERVISORY RESPONSIBILITIES

Indirectly supervise onsite staff, as needed. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include planning, assigning, and directing onsite work, addressing complaints, and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Professional, enthusiastic, responsible, and dependable team player
2. Highly organized with meticulous attention to detail
3. Can work well under pressure
4. Excellent verbal and written communication skills with the ability to prepare and deliver clear, concise reports and presentations that are understandable by the target audience
5. Project management experience with the ability to manage on-going multiple priorities
6. Exceptional customer service skills
7. Self-motivated, takes initiative and willing to acquire new skills
8. Willingness to work in a collaborative environment with co-workers from diverse technical backgrounds
9. Ability to plan, service and supervise a variety of events with the assistance and cooperation of other staff members
10. Ability to anticipate equipment and other logistical needs for individual events
11. Proven ability to deal in a professional and cordial manner with the public attending events
12. Ability to quickly identify and resolve problems
13. Ability to function independently and intuitively in a fast-paced environment
14. Strong logic and reasoning skills to identify strengths and weakness of alternative solutions and approaches to issues as they arise
15. Ability to exercise sound judgement and make proper decisions in handling incidents at all types of events.
16. Ability to compile and maintain records pertaining to
17. Ability to manage confidential information and maintain its integrity
18. Strong computer skills that include proficiency with MS Office and Google applications, Catering and CRM software
19. High level of personal hygiene
20. Current California Food Handler's card required
21. Local travel is required

EDUCATION AND/OR EXPERIENCE

The requirements listed below are representative of the knowledge, skill, and/or ability required.

1. College degree in Business Administration, Marketing, Management, Hospitality or another business-related field. Bachelor's degree preferred.
2. Minimum 2 years of experience within the hospitality industry that includes quantifiable success in an event planning and/or production role.
3. Basic knowledge of catering, event coordination and operations, including pre-event planning, vendor management, on-site logistics and event execution.
4. General interest in food, menu design, and creative event
5. Experience in working in a computer environment utilizing Microsoft Word, Excel, PowerPoint, CRM and sales/event management programs.
6. Reliable transportation and clean driving record