Creative Services Manager Job at UPLIFT Desk in Austin

Job Description

Our mission at UPLIFT Desk is to empower people to work better and live healthier. We strive to be the trusted source for lifelong ergonomic office solutions that prioritize health and efficiency. We need you to help us tell this story.

Are you an experienced creative professional that has a knack for building iconic brands and industry-leading creative teams? UPLIFT Desk, an eCommerce leader in standing desks, ergonomic accessories, and office furnishings based in Austin, TX, is looking for a seasoned Creative Services Leader to join our team. In this role, you will work across the Uplift Desk organization, including:

1. Working with our leadership team to understand the intricacies and DNA of the UPLIFT Desk Brand,
2. Collaborating with channel managers (ie. Website, Demand Creation, Product, Sales, etc.) to understand and amplify departmental priorities and projects, and
3. Leading our Creative Services Department in the effective delivery of marketing initiatives that are on budget, on brand, and on time.

This role will include management of the Creative Services Department overseeing all creative aspects, including graphic design, 3D graphics, copywriting, video, and photography, while managing a small team of skilled professionals (internal and external) in our fast-paced, growth-oriented environment. Your goal will be to deliver industry-leading and engaging creative assets to fulfill the needs of multiple departments, including marketing, sales, and product.

Success in this role will require an optimal balance of 1) creativity (delivering on-brand), 2) project management / leadership (managing a portfolio of projects that need to be delivered on budget and on time), and 3) business acumen (an exceptional ability to prioritize projects that will have the highest business impact). This role requires the ability to be a good cultivator of the internal department combined with an existing portfolio of external connections and resources that can be efficiently leveraged – when necessary – to amplify our creative capabilities and deliver on our creative needs. The optimal leader should bring a strong strategic vision and innovative approach to elevate our brand to new heights.

If you are a hands-on leader who thrives in a collaborative setting, can effectively manage projects, and have extensive experience, strategic vision, and attention to detail, we want to hear from you!

Required Qualifications

• Proven experience in directing, mentoring, and building trust with creative teams, with 7+ years in a leadership or managerial role.
• Strong background in creative disciplines such as animation, video production, 3D rendering, and photo editing, with a robust portfolio showcasing a wide range of design styles and successful campaigns.
• Exceptional written and verbal communication skills, with the ability to build relationships with internal leadership and manage their expectations effectively.
• Proficiency in creative software and tools, including GSuite and Adobe Creative Cloud, along with a solid understanding of current creative media, animation production, and industry trends.
• Demonstrated ability to thrive in a fast-paced, collaborative environment, managing multiple projects and priorities while maintaining high standards of quality and accuracy.

Preferred Qualifications

• Bachelor's degree in graphic design or equivalent
• 7+ years of experience working on a creative marketing team
• 7+ years of experience managing a top performing, creative team
• 3+ years of experience in graphic design or related field
• Experience working in Google Suite in a professional environment is a plus

What You’ll Do

• Work with CEO and Leadership team to understand the Uplift Desk Brand
• Lead, oversee and cultivate the creative team, including on-boarding, training, professional development and mentoring
• Maintain brand style guide, brand vision and design standards to ensure all projects consistently adhere to the UPLIFT Desk brand standards, culture and processes
• Lead team members on simultaneous projects from concept to completion
• Inspire team members to achieve team and project goals efficiently and effectively
• Be an UPLIFT Desk brand ambassador to internal and external clients
• Manage external contractors and agencies to expand creative capacity
• Maintain functional, organized folder structure for ease of sharing assets for web pages, product listings, videos, and more
• Coordinate, attend, and provide direction at photoshoots when needed
• Motivate, develop and challenge the creative brand and graphic designers team to allow them to use their talents effectively to their fullest capacity/ability.
• Manage work timelines effectively across multiple projects
• Serve as a creative team resource and complete graphic design projects as needed
• Drive improvement, efficiency and effectiveness in all methodologies and deliverables
• Work with the executive team to set team priorities and deliverable deadlines
• Collaborate on product visuals with the New Product Development department
• Perform other related duties as assigned by management

Benefits

• A merit-based environment that rewards growth and accomplishment regardless of seniority
• Generous paid time off

• 4% 401K company matching with instant vesting (after one year)
• Excellent group health insurance available to employees and dependents, including domestic partners (4 medical plans, 2 dental plans, and a vision plan to choose from)
• Flexible spending account (FSA) for health care and child care costs
• Company-paid & Supplementary Life Insurance; Long-term & Short-term disability
• Free UPLIFT Desk (after one year)
• 50% discount on all UPLIFT products
• Free healthy (and not so healthy) snacks and drinks
• On-the-job training and skills development
• A supportive and engaging work culture that promotes healthy living

Position Details

• Compensation: DOE
• Type: Full-time
• Employee Status: Regular
• Work Schedule: Monday - Friday, 8am-5pm, 40 hours per week
• Location: Austin, Texas

About UPLIFT Desk

As a fast growing, mid-sized Direct To Consumer (DTC) brand company, it’s our mission to deliver sincere, world-class customer service. We provide optimally designed, quality office solutions to customers. We focus on happier & healthier customers and employees!

UPLIFT Desk has revolutionized the way people shop for office furniture. It all starts with our award winning UPLIFT Standing Desk, made even better when accessorized with our entire UPLIFT office furniture line. Our product line includes most furniture an office could need. We design office products that optimize customers’ comfort, health, and productivity. Our Product Development team focuses on designing the highest quality ergonomic office furniture. Then our Content team's ecommerce website offers customers the ability to configure products specifically to their needs. Our amazing Order Processing and Warehouse teams make sure we have inventory and ship orders the same day. Customers receive award winning support from our Sales and Customer Service and Warranty teams. We offer the best 15 year warranty in the business! Our Interior Design and Contract Sales teams specialize in large office furniture layouts for commercial buildings that serve most Fortune 500 companies.

Award winning UPLIFT Desk is loved globally!

• Rated Best Standing Desk by New York Times Wirecutter 5 years in a row
• Hundreds of thousands of happy customers around the world sit and stand at an UPLIFT Desk
• Google reviews - 4.9 rating with thousands of reviews

We value our environment:

• We plant 5 new trees in U.S. National Forests for every solid wood desk sold. By partnering with the National Forest Foundation, we're able to plant tens of thousands of new trees each year
• Solar powered operations: Our Austin facilities produce over a megawatt of electricity through roof-mounted solar panels on three large warehouses
• We use sustainable materials in our products. Some examples are:

• Bamboo Desktops, Drawers, & Motion Boards: The world's fastest-growing plant, Moso bamboo is a grass that grows as quickly as an inch an hour
• Eco Curve Desktops: Eco Curve desktops use 100% recycled MDF and have the lowest carbon footprint in the industry due to not using edgebanding, backer boards, adhesives, or solvents
• Rubberwood Desktops: Pará rubber trees produce 99% of the world's natural rubber latex. The rubber production lifespan of these trees is exhausted after about 25-30 years. Our rubberwood desktops give the trees a second life

Equal Opportunity Employer (EEO)

UPLIFT Desk believes in building an organization whose staff reflects the true diversity of our community. We hire, promote, and reward employees based on results and professional performance. UPLIFT Desk provides equal employment opportunities to all employees and applicants without regard to religion, sex, age, sexual orientation, gender identity, race, creed, color, national origin, alienage or citizenship status, marital status, partnership status, ancestry, disability, or veteran status.

To all recruitment agencies: We do not accept agency resumes. UPLIFT Desk is not responsible for any fees related to unsolicited resumes.