Rhone is hiring: Fashion Island - Assistant Store Manager in Newport Beach
Rhone, Newport Beach, CA, United States, 92663
About the Company:
Founded in 2014, Rhone is a performance lifestyle brand dedicated
to championing mental fitness. Engineered for optimal style,
comfort, and performance, our clothing is designed to enhance
every aspect of the active individual's life. Led by brothers
Nate & Ben Checketts, Rhone is fueled by a clear vision:
positively impacting lives through a commitment to physical and
mental fitness, inspiring community, and crafting
performance-driven products. Rhone's purpose is straightforward
yet impactful: to inspire those who challenge themselves in their
relentless pursuit of progress. In addition to a robust
E-commerce business and a strong wholesale presence, Rhone
currently has 15 retail stores across the U.S., all of which are
used for building community through various initiatives such as
the brand's signature Mind & Muscle events.
About the role:
As a member of Store Leadership, the Assistant Store Manager
(ASM) will lead and coach the store team ensuring that every
customer has a positive and comfortable experience. They will
support the Store Manager in achieving store metrics and
deliverables. The ASM will be an ambassador of Rhone and a
representation of its principles (Gritty, Responsible, Evolving,
Authentic, and Team Centered). They should have a passion for
fitness and living a healthy lifestyle.
What you'll do:
* Support the recruitment, selection, and onboarding of employees
who are passionate about pursuing progress in their own lives
* Support training of team members to be product knowledge
experts ensuring they are able to speak to the features and
benefits of Rhone products
* Inspire, motivate and empower team members to deliver an
exceptional customer experience that is in line with the Rhone
mission, vision and values
* Act as the leader on the floor, driving store vision and
purpose on the floor, as well as acting as the point of contact
for all customer service and operational questions
* Deliver results while putting the customer first and applying
an omni-channel mindset
* Address customer feedback and concerns striving to satisfy
customer needs
* Partner with Store Manager on strategies for achieving store
performance targets
* Partner with Store Manager on scheduling and payroll usage
* Exemplify and uphold presentation of the sales floor, product,
signage, and displays in accordance with Rhone's visual
merchandising standards
* Exemplify and uphold a neat and organized stockroom in
accordance with Rhone's organizational standards
* Exemplify and uphold operational standards including shipping
and receiving in accordance with Company standards
* Understand and adhere to people safety policies and procedures
to maintain a safe work environment.
* Open and close the store in accordance with the opening and
closing checklists.
* Support diversity, encourage dialogue, and welcome diverse
points of view
What you'll bring:
* Proven experience in leadership and team development
* 3+ years of retail leadership experience or equivalent consumer
facing experience
* Strong interpersonal communication and customer service skills
* Strong organizational, time management and multitasking skills
* A positive attitude and an upbeat personality
* The ability to utilize technology effectively and engage with
customers and your team to meet goals
* The willingness to learn, be open to feedback and takes action
as required
* Ability to learn procedural knowledge acquired through
on-the-job training
* Ability to handle customer interactions and potential
issues/concerns courteously and professionally
* Ability and desire to work in a tight-knit team environment
Job Requirements:
* Willing to work a flexible schedule including evenings,
weekends, and holidays
* Available to work up to 40 hours/5 days a week
* Must adhere to scheduled shifts with punctuality
* Ability to lift 25 pounds
* Comfortable climbing ladders, moving around regularly, and
standing for extended periods
* Must be legally authorized to work in the United States
* Must be 18 years of age or older
What you'll get:
* Company Health Benefits
* Generous clothing discount and quarterly clothing allowance
* Paid Time Off plan
* Bonus Incentive Program
* 7 Company Holidays annually
* 401(k) plan with Company matching
Other details:
* Primary location: Fashion Island - Newport Beach, CA
* Reports to: Store Manager
* The hourly pay range for this role is $26 - 33 per hour
Rhone Apparel, Inc is an equal-opportunity employer and is
committed to providing a workplace free from harassment and
discrimination. We are committed to recruiting, hiring, training
and promoting qualified people of all backgrounds, and make all
employment decisions without regard to any protected status." />