Holland America Group is hiring: Manager, Music Programs - Hybrid in Fort Lauder

Job Description

One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. With parent company Carnival Corporation, Princess has introduced Medallion Class Vacations. This award-winning innovation offers the fastest way to an effortless, personalized vacation.

We are seeking an experienced Manager, Music Programs to join our team. This is a hybrid position based in Fort Lauderdale, FL. In this critical role, you'll be responsible for developing and delivering compelling music programs that appeal to a variety of guest demographics and ship itineraries. This includes ensuring accurate music licensing across all Entertainment use, including live, pre-recorded, ambient, within web and across production shows, inclusive of grand performance rights when needed. You'll also manage the shoreside and fleet-wide Music Direction team, overseeing recruitment and scheduling of the strongest possible talent to optimize the delivery of the Princess Entertainment Experience for our onboard guests.

Here's a summary of what Princess is looking for in its Manager, Music Programs. Is this you?

Responsibilities

• Manage shipboard-oriented music functions, including complement staff/rank planning, rotations and performance issues of shipboard staff within areas of responsibility, and work with Senior Director to develop and implement innovative and unique onboard musical entertainment products and ship/venue-specific programs.
• Monitor product delivery (via reports, Cruise Director evaluations, Music Manager reports, anecdotal feedback, ratings and in-person inspections) to ensure all musical performers meet Princess standards.
• Manage and oversee the recruitment and development and management of all onboard musicians based on itinerary and passenger demographics for each cruise.
• Manage and oversee implementation of new-builds and Princess CrowdDJ (Nightlife/CAVS/BGM) projects, including capital expenditures, vendor/system designs, and technical infrastructure/networking integrations; develop music programming, working with vendor partners to create and communicate support materials; responsible for staff training.
• Oversee the selection and delivery of onboard recorded music content based on ship destinations, itinerary length, and plan, and assist in managing shoreside and shipboard music content usage to ensure compliance with relevant licensing laws and regulations, inclusive of production shows.
• Manage and foster Princess brand partnerships/relationships with vendor/media partners, including Nightlife Music International, CAVS USA, Audio-By-The-Bay, Sony ATV, and others, to provide the highest level of satisfaction to guests and crew. Seek additional third-party alliances and co-branding opportunities to enhance brand appeal and brand differentiation for our onboard music programs, and conduct regular competitive benchmarking in support of strategy development and market condition analysis.
• Support and collaborate with Cruise Director, onboard Music Managers, and others on a daily basis (as needed) to provide direction and resolve onboard issues, and to ensure par stock levels of required equipment are maintained onboard each vessel.
• Regularly review financial performance for Music Programs and justifies variances to budget/forecast, and reforecast budgets based on actual expenditures and develops course-correction strategies in areas where unforeseen overages occur.
• Develop culturally-targeted music and programs (ukulele classes, steel drum, ethnic drum circles, etc.) to reflect Princess itineraries, and which guide development of music performances to leverage evolving trends and tastes of passengers.
• Manage all background music fleetwide in terms of thematic appropriateness for each venue in which it is played, including daily scheduling of appropriate playlists, as well as manage the license and reporting compliance with P.R.S. that allows Princess Cruises to play the music it does throughout the fleet.
• Coach team in creating and maintaining development plans and goals.
• Conduct effective and timely performance evaluations, quarterly and annually.
• Oversee and support shipboard Music staff through casting, rotations, training, performance reviews and promotions.
• Support shipboard and broadcast staff by providing recorded music content and playback hardware/systems, licensed for use onboard.

Requirements

• Bachelor's degree in Music, Graduate level highly preferred.
• Extensive experience in music artistry and/or recruiting including 3 years in a leadership role.
• Ability to conceive and execute compelling music programming concepts within fiscal constraints.
• Manage multiple, concurrent projects and reprioritize on a daily basis.
• Ability to manage multiple budget accounts.
• Ability to negotiate licensing fees, product content and work with other competing suppliers as well as sister cruise line brands.
• Must possess detailed knowledge of the music industry and how it relates to the cruise industry.
• Exceptional organizational and verbal and written communication skills.
• Highly proficient in all Microsoft Office applications, such as Word, Excel, PowerPoint and other web-based applications.
• Must be legally authorized to work in the United States. Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).

This is a hybrid role and based in Fort Lauderdale, FL. Candidates must be driving distance and comfortable going into the office 3 days per week.

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives
• Base Salary Range: $83,300-$112,500. The range is applicable for the labor market where the role is intended to be hired. Final base pay is directly related to each candidates' qualifications and experience uniquely.

Our Culture... Stronger Together

Our highest responsibilities and top priorities are compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:
https://www.princess.com/aboutus/culture-framework/.

Princess is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

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