JLL
Senior Manager, Communications
JLL, Chicago, Illinois, United States, 60290
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Sr. Manager, Communications, Technology Division, Work Dynamics
The role
The Senior Manager, Communications is a member of the Work Dynamics communications team with focus on the Work Dynamics Technology division.
This position will lead the planning and execution of employee and executive communications (internal/external communications for Division President) for the Work Dynamics Technology Division in the Americas, as well as contribute to select Americas-wide programs. This role manages engaging, informative and inspiring communications to employees that enable change and transformation while supporting employee engagement and retention; and also external communications that strengthen each industry’s market presence and support marketing campaign efforts. This role understands key messages and business challenges, translates them into clear and crisp messaging points on behalf of the Work Dynamics Technology Division President, and adeptly guides and supports executives through communications initiatives. This individual has the presence and stature to act as a trusted advisor to senior executives. This role will report to the Global Head of Communications for Work Dynamics.
Essential responsibilities
Understand and clearly articulate Global and Americas goals and objectives in relation to Work Dynamics’ mission, values and strategic direction in all communications—adapted as needed to land with division audiences.
Develop, execute and measure the effectiveness of divisional all-employee and executive communication strategies and programs, including those that support Global and Americas initiatives.
Develop robust strategic communication plans in alignment with Global and Americas that include digital, on-demand and multi-channel execution; introduce and implement new ideas and best practices to ensure channels and content stay relevant and approachable.
Play a key role in promoting account personnel stories, wins and successes to regional, business line and enterprise-wide communication channels.
Participate in enterprise-wide communications initiatives, including adopting new channels and being an active member of the community.
Assist with the planning, execution and content at marquis client events and leadership meetings on site.
Prepare scripts and presentations for executive-level speaking engagements, including internal and external events.
Suggest social media topics relevant to each executive’s area of expertise to Public Relations (PR) colleagues.
Support PR in identifying and preparing for executive-level speaking engagements.
Manage the industry division’s major intranet, collaboration sites and internal communities.
Provide strategic counsel to business leaders on communications issues and change management programs.
Collaborate with Americas-region counterparts to ensure aligned and consistent messaging drives desired results across divisions, geographies and partnering business lines. Work closely with the Work Dynamics global communications team to elevate people stories, plan content for events and ensure our messaging is professional, consistent and aligned with best practices, metrics and channels in the global communications platform. Work in partnership with industry marketing leaders to align communications for industry messaging, marketing strategy and client engagement emails to share relevant thought leadership, events, research, etc. as aligned to business goals/needs. Help other teams within the division and guide on-account communications managers within your division to elevate their communications, templates and protocol and connect them to playbooks and firm-wide best practices.
Candidate profile 7+ years related experience as a communications manager, this person has a well-rounded strategic communications background. Key attributes and skills include: Excellent writing and editing skills, and verbal communication. Collaborative disposition; ability to solve problems constructively and proactively to achieve a positive outcome. Creative problem solver and self-starter with demonstrated agility, bias toward innovation and ability to drive change. Bachelor’s degree in communications, PR, journalism or related field. Marketing, communications and/or journalism experience. Commercial real estate and/or technology industry experience preferred. Background working in a matrixed organization preferred. Experience managing multiple communications channels and reaching disparate audiences. Experience in change communications and working across geographies. Strong stakeholder management skills and ability to navigate and promote multiple priorities of senior leaders concurrently. Proven ability to deliver excellent results in a fast-moving, ambiguous environment. Ability to work confidently, collaboratively and effectively with all levels of employees. Understanding of and commitment to client service. Location: On-site – Chicago, IL, Dallas, TX, Portland, OR. If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Is this your next job Read the full description below to find out, and do not hesitate to make an application. Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions. Comprehensive Medical, Dental & Vision Care. Paid parental leave at 100% of salary. Paid Time Off and Company Holidays.
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Collaborate with Americas-region counterparts to ensure aligned and consistent messaging drives desired results across divisions, geographies and partnering business lines. Work closely with the Work Dynamics global communications team to elevate people stories, plan content for events and ensure our messaging is professional, consistent and aligned with best practices, metrics and channels in the global communications platform. Work in partnership with industry marketing leaders to align communications for industry messaging, marketing strategy and client engagement emails to share relevant thought leadership, events, research, etc. as aligned to business goals/needs. Help other teams within the division and guide on-account communications managers within your division to elevate their communications, templates and protocol and connect them to playbooks and firm-wide best practices.
Candidate profile 7+ years related experience as a communications manager, this person has a well-rounded strategic communications background. Key attributes and skills include: Excellent writing and editing skills, and verbal communication. Collaborative disposition; ability to solve problems constructively and proactively to achieve a positive outcome. Creative problem solver and self-starter with demonstrated agility, bias toward innovation and ability to drive change. Bachelor’s degree in communications, PR, journalism or related field. Marketing, communications and/or journalism experience. Commercial real estate and/or technology industry experience preferred. Background working in a matrixed organization preferred. Experience managing multiple communications channels and reaching disparate audiences. Experience in change communications and working across geographies. Strong stakeholder management skills and ability to navigate and promote multiple priorities of senior leaders concurrently. Proven ability to deliver excellent results in a fast-moving, ambiguous environment. Ability to work confidently, collaboratively and effectively with all levels of employees. Understanding of and commitment to client service. Location: On-site – Chicago, IL, Dallas, TX, Portland, OR. If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Is this your next job Read the full description below to find out, and do not hesitate to make an application. Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions. Comprehensive Medical, Dental & Vision Care. Paid parental leave at 100% of salary. Paid Time Off and Company Holidays.
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