Studio General Manager Job at Restore Hyper Wellness in Rock Hill

Responsive recruiter

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Paid time off
• Training & development
• Wellness resources

Job Summary

Restore is seeking a General Manager with strong leadership skills and a knack for business development and sales. If you thrive in an entrepreneurial environment and have a background in the health and wellness or retail landscape, we want to meet you.

As a General Manager, you'll play an integral role in cultivating and maintaining the Restore culture. You'll have the opportunity to build your own team, train and coach them to be successful wellness professionals, and become part of the health and wellness community. This is your chance to join Restore on a mission to help people feel better so they can do more of what they love.

Qualifications:

• You understand this is a sales leadership role, not a managerial/front desk role.
• You will own the opportunity & become an expert at your craft.
• You have the ability to work weekends - 2 Saturdays & 1 Sunday per month.
• You have the ability to lead by example, coach & train employees of different backgrounds.
• You have the ability to & enjoy talking to anyone and have a network of local people to recruit as clients.
• You have the ability to build strong relationships with partnering businesses.
• You have a "get the job done" mentality and the patience to allow the business to grow under your leadership.
• You are an implementor and can take charge of a multi-vertical business.
• You have experience managing a team of 5 or more, performing scheduling & training.
• You work best under pressure and controlled chaos.
• You are comfortable moving & standing for extended periods of time.
• You understand P&L's, Advanced Analytics and balance sheets and ability to manage costs.
• You love the sales process and have a proven track record of B2B sales.
• You have at least three to five years of management experience.
• You've obtained an undergraduate degree or higher.
• You're passionate about fitness, athletic achievement, and general health and wellness.
• You understand Restore's offerings and can speak on them during the interview process.
• You're a numbers person and can deliver action plans based on key metrics.
• You embrace a leadership role and are also a strong team player.
• You're driven to meet monthly, quarterly, and annual financial goals for yourself and your team.
• You get joy and fulfillment from helping people feel better and live healthier lifestyles.
• You place importance on ethics and integrity and exhibit this every day.

Pay Structure & Benefits:

• Salary plus bonuses (based on studio performance)
• Base between $45k-$55k/year salary
• PTO & Holiday Pay
• Company laptop
• Free wellness services & discounted medical/skin health services

Descriptions of Responsibilities:

People Management

• Lead performance management activities with each staff member, including setting goals, ongoing coaching, career development, and performance reviews.
• Assist in selecting and developing high-performance employees for additional responsibilities and internal profitability.
• Partner with the corporate HR department to identify and interview potential high-performance employees during the recruiting process.
• Oversee onsite onboarding and the training of new employees, including but not limited to the verification of I-9s, completion of new hire checklists and paperwork, and all mandatory compliance and specialized Restore training.
• Ensure 100% completion of all required ongoing training (monthly and annually) per Restore compliance standards.
• Lead and influence managerial staff through motivation, leveraging individual strengths to ensure maximum productivity, and aligning the team on goals and expectations.
• Enforce store policies, procedures, and productivity standards.
• Monitor and formally document staff performance/behavior with the support of the HR Department.
• Oversee employee schedules to maximize usage and efficiency while ensuring adequate coverage during peak hours and special events.
• Audit and verify payroll information for each pay cycle and ensure staff commissions, bonuses and tips are accounted for.
• Conduct regular staff meetings to communicate promotions, goals, trends, and other relevant information.

Operations Management

• Maintain a safe, clean and secure environment for all guests and staff.
• Continuously improve operational execution through attention to detail and adherence to operating and safety standards.
• Communicate any equipment maintenance or construction needs to lead and help oversee repairs.
• Accept guidance and collaborate with your supervisor to ensure optimal store performance and staff development.
• Ensure an exceptional store experience that engages and retains customers.
• Be flexible with your schedule - you'll work hours based on business needs and store operating hours. This will include some weekends and holidays.
• Make timely and effective decisions regarding customer service issues.
• Daily reporting of appointments, revenue, and inbound/outbound calls.
• Report all safety and medical incidents through formal in-store communication and to the corporate team.

Sales & Marketing

• Drive store sales through membership, packages, and retail opportunities while adhering to sales success metrics.
• Maintain a strong local presence through partnerships with community and business organizations.
• Participate in local events and wellness initiatives and establish partnerships with fitness and wellness enthusiasts to generate interest in Restore's services.
• Lead store team in service and product knowledge and motivate them to meet and exceed sales goals.
• Manage the proven sales process and work to exceed all sales while maintaining budgetary targets.
• Manage local grassroots marketing and prospecting initiatives. Solicit, coordinate and participate in community events.
• Set daily, weekly and monthly goals across all services to ensure clear expectations for staff and the success of overall store performance.
• Maintain and track active marketing efforts through events, B2B, word-of-mouth, and social media platforms.
• Manage or delegate social media channels for the store to create compelling posts and communicate with guests and leads.
• Ensure all lead generation platforms are managed effectively and all marketing campaigns are followed.
• Create and maintain a highly engaged group of ambassadors and influencers that promote the store and brand.

Compensation: $45,000.00 - $55,000.00 per year

Restore Hyper Wellness is the award-winning industry leader and creator of an innovative new category of care-Hyper Wellness®. Restore delivers expert guidance and the most extensive array of cutting-edge modalities available under one roof. With over 100+ locations nationwide and a fast-growing retail footprint, Restore is making true health more accessible than ever before.

Restore is one of America's fastest-growing companies right now, and for good reason. Inc. 5000 just named Restore the #1 hottest franchise in America, and #113th company in America.

We are on a blazing mission to restore people's health and wellness so that they can do more of what they love every day. Our daily metric? How many people we helped that day. That's why it is paramount that we attract people who are as passionate about helping people as we are.

Join us on our mission to help people feel better so they can do more of what they love.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restore Hyper Wellness.