Service Writer Job at Stan Houston Equipment in Sioux Falls

Do you enjoy the construction industry and sales environment? Do you like socializing and interacting with customers? Does a fast-paced and challenging workplace interest you?

Stan Houston Equipment Company has a new opportunity for you!

We are seeking a Full-Time Service Writer for our Parts & Service Department to join the team at our Sioux Falls location.

Work hours are Monday through Friday during normal business hours and a rotating Saturday morning schedule.

Here’s what you’ll do:

• Develop a general understanding of the construction materials, tools, and equipment available in the store.
• Assist customers in locating products, check inventory availability, and accurately process sales transactions using the store's point-of-sale system. Handle cash, credit card, and other payment methods efficiently.
• Tracking progress of work orders and communicating effectively with team members and customers.
• Greet customers in a friendly and professional manner, assist them with product inquiries, provide recommendations based on their needs, and address any concerns or questions.
• Receive, inspect, and organize incoming merchandise shipments. Monitor inventory levels and notify management when stock replenishment is needed.
• Provide accurate and detailed information about the features, uses, and benefits of various construction materials to help customers make informed purchasing decisions.
• Compiling work estimated and communicating them to customers.
• Maintain a clean, safe, and organized store environment by regularly tidying shelves, aisles, and displays. Monitor and report any maintenance or safety issues to the appropriate personnel.
• Collaborate with other team members to ensure efficient store operations. Assist with tasks such as receiving deliveries, organizing promotional displays, and participating in inventory counts.
• Answering customers’ questions regarding the nature of repairs and their costs
• Offer support and assistance to coworkers during peak periods or in their absence.

Here’s what will get you noticed:

• Strong communication and interpersonal skills
• Ability to multitask and work efficiently in a fast-paced environment
• Excellent problem-solving skills and a customer-focused approach
• Basic computer skills for operating the point-of-sale system and accessing product information
• Knowledge of safety procedures and willingness to adhere to them

Here’s what you’ll need to be successful:

• High school diploma or equivalent qualification
• Previous experience in a customer service or retail environment is preferred
• Previous experience with construction tools and equipment preferred

Here’s what we offer:

• Competitive compensation of $18.00-$20.00, based on experience
• Benefits package including health, dental, vision
• 401K Retirement Plan (company matching)
• Group Life Insurance (company paid)
• Long-Term Disability Insurance (company paid)
• Employee store discount
• Paid Time Off (PTO) and Holiday Pay

Physical Capabilities Required:

• Must be able to lift up to 50 pounds at a time.
• Ability to walk and stand for extended periods of time
• Moderate amounts of grasping, fingering and repetitive motion
• Physical stamina for loading/unloading products
• Flexibility and agility to bend, stoop, and reach
• Must have a sufficient visual acuity to determine accuracy, neatness, and thoroughness of work
• Understand the speech of another person. Speak clearly so listeners can understand
• Sufficient normal limits of hearing

Founded in 1948, Stan Houston Equipment Company has earned a reputation as a trusted partner for contractors and builders throughout the region serving the communities of Sioux Falls, Rapid City, Sioux City, Aberdeen, Watertown, and Omaha. Stan Houston a wide range of construction equipment, including aerial lifts, excavators, loaders, and more. In addition, Stan Houston offers rental equipment as well as parts and service for all types of construction equipment.

Sioux Falls store hours are Monday to Friday 7:00am-5:30pm and Saturdays 8:00-12:00pm.

APPLY TODAY TO JOIN A GROWING COMPANY WITH A GREAT TEAM OF CO-WORKERS!!

Equal Opportunity Employer