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City and County of San Francisco

City and County of San Francisco is hiring: Promotion office director manager in

City and County of San Francisco, San Francisco, CA, United States, 94199


Full job description

Recruitment: RTF0153422-01047579

Published: December 14, 2024

Contact:
Steven Scoles - steven.scoles@sfdph.org

Department: Public Health

Job class: 0932-Manager IV

Starting salary range: $161,616.00 - $206,206.00 (Range A)
Role type: Permanent Civil Service

Hours: Full-time

About:
The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

Role description
The DPH Kaizen Promotion Office Director (KPO Director) has operational, development and oversight responsibilities to the Kaizen Promotion Office (KPO) specialists, fellows, and students. The KPO Director functions as part of the DPH KPO team coaching KPO specialists in lean principles, developing lean skills in daily management, continuous improvement, and the use of data for improvement. Under the direction of the Chief Performance Innovation, the KPO Director provides thought leadership in the transformation approach, and applies and implements lean management principles and behaviors. The KPO Director works effectively across the department to create and promote a culture of continuous improvement.

Essential job functions:
  1. Serves as an expert in the transformation approach; provides thought leadership, applies and implements lean management principles department-wide by developing and deploying standards and methodologies to assure long-term impact.
  2. Develops and designs a daily management system (DMS); deploys corresponding training plan and provides coaching of unit teams and leaders in implementation.
  3. Supports department in the execution of strategic priorities and projects through use of lean methodologies and principles.
  4. Supports, develops, and challenges management teams across the department in setting qualitative and quantitative targets for improvements for the department’s True North.
  5. Establishes and oversees a lean leadership fellows program to spread lean principles and concepts across the department.
  6. Defines core competencies and skillsets and tracks achievements for fellows, managers and supervisors, KPO specialists, and other experts.
  7. Supervises KPO leaders and specialists assigned to the KPO, developing them to become lean trainers and coaches.
  8. Organizes and supports the development of KPO and lean specialists across the department, developing a certification process to build capacity for a culture of continuous improvement.
  9. Collaborates with executive and department directors to develop curricula for leadership training for managers and supervisors.
  10. Facilitates events, seminars, conferences and/or trainings in collaboration with the KPO and training facilitators.
  11. Prepares the budget and justification for the costs of specific training and grant programs.

How to qualify
Required Minimum Qualifications:
  1. Education: Possession of a baccalaureate degree from an accredited college or university; AND
  2. Experience: Five (5) years of professional experience implementing performance improvement methodologies, which must include three (3) years of experience supervising professionals.
Education Substitution: Additional qualifying experience may substitute for up to two (2) years of education on a year for year basis. One year (2,000 hours) of qualifying experience will be considered equivalent to 30 semester units/45 quarter units.
DESIRABLE QUALIFICATIONS: Experience implementing performance improvement methodologies in a healthcare setting, project management skills, data analysis skills, strong communication skills, experience implementing and coaching on lean principles and methods.

Selection Procedures:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following. Candidates who qualify will be invited to participate in a Supplemental Questionnaire (SQ) that is designed to measure the knowledge, skills, and abilities in job-related areas.

How to apply:
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.
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