Marketing Customer Experience Intern (Summer 2025)

Overview

Tactile Medical is offering an internship opportunity for a student who is seeking to accelerate their professional experience and career trajectory in Marketing and Marketing insights. Join a driven organization that is a compassionate leader in helping people living with chronic illnesses live better lives with at-home therapy devices.

In this 11-week internship program, our Marketing intern will join other interns to start out in our corporate headquarters campus in Minneapolis, MN for the first three days to learn from leaders across the entire organization. Our leaders will walk through how each of Tactile's collaborative teams identify patients, provide them with care, and ensure their lives are improved. We will provide an exclusively transparent view on how we at Tactile embrace change by proactively innovating our products, processes, and challenge each other.

After the first three days on campus, the Marketing intern is paired with a mentor on the Marketing team to dive into their internship focus. You will be given an authentic experience by working through marketing insights and contributing to meaningful projects. On the final day, all our interns will return to campus to present their accomplishments and celebrate on how they made a direct impact on helping people live a better quality of life.

Program Details:

• 11-week program, first three days and the last day at our Minneapolis corporate office
• Full time during normal business hours (40 hours a week, Monday through Friday)
• Tours of different sites and departments (Manufacturing, Sales, Clinical, and others)
• One on one mentorship provided for each intern
• Social and community outreach events
• Team building and career development activities
• Gain industry knowledge from a leading medical device company
• Live our corporate values to help improve peoples' lives
• Networking with our interns and professionals from a variety of departments
• Learn from a personal internship to gain applicable professional skills and experience
• Present internship accomplishments on final day of internship program
• Competitive hourly pay rate
• Possible contribution towards academic credits

Responsibilities

• Work independently and collaboratively with the Marketing team on projects to drive continuous improvement
• Shadow key stakeholders and local patient product demonstrations and synthesize optimal experiences
• Capture insights and leader feedback to identify what is important for the patient during product demonstrations
• Based on insights, develop a product demonstration patient experience survey and leader dashboard that measures what a successful demo looks like
• Collaborate with others in Marketing and Sales team members to develop recommendations
• Present project work, experiences, and learnings during final week of internship

Qualifications

Required

• Enrollment in an accredited bachelor's degree program as a rising Sophomore, Junior, or Senior pursuing a degree in Marketing, Healthcare Administration, Business, and/or similar related degree
• Must be legally authorized to work in the United States without the need for employment sponsorship, now or at any time in the future
• Strong academic track record (GPA of 3.0 or above)
• Able to commit to the full 11-week internship working 40 hours per week

Preferred

• Experience using Microsoft Office Suite (e.g., Excel, Word, Outlook, PowerPoint, and others); comfortable with numbers.