Audio Visual Manager Job at The Phoenix Group in New York

Key Responsibilities:

1. AV Technology Management:

• Oversee installation, maintenance, and operation of AV systems, including conferencing platforms, displays, projectors, and audio equipment.
• Ensure all AV systems are up-to-date and fully operational.

1. Team Leadership:

• Supervise and mentor a team of AV technicians.
• Develop training materials and conduct regular skill-building sessions.

1. Support & Troubleshooting:

• Provide technical support for in-office and virtual meetings, including troubleshooting issues with AV equipment and software platforms (e.g., Zoom, Microsoft Teams).
• Manage urgent AV needs during high-stakes client meetings or events.

1. Event Coordination:

• Coordinate AV requirements for internal and external events, ensuring proper setup and execution.
• Work with clients and attorneys to customize AV setups for depositions, mediations, and court proceedings.

1. Project Management:

• Lead AV-related projects, including upgrades, installations, and integrations of new technology.
• Liaise with vendors and contractors to ensure timely delivery and installation of equipment.

1. Inventory & Budget Management:

• Maintain an inventory of AV equipment and manage repairs or replacements as needed.
• Assist in creating and managing the AV budget, including forecasting expenses and justifying expenditures.

1. Policy Development:

• Establish and enforce standards for AV usage and security within the firm.
• Create documentation for AV processes, best practices, and troubleshooting guides.

Qualifications:

• Bachelor’s degree in Information Technology, Media Technology, or a related field (or equivalent experience).
• 5+ years of experience in AV technology roles, with at least 2 years in a supervisory capacity.
• Expertise with AV equipment, conferencing systems, and control platforms (e.g., Crestron, Extron, Polycom).
• Familiarity with enterprise collaboration tools like Microsoft Teams, Zoom, and Cisco WebEx.
• Strong troubleshooting skills and ability to work under pressure.
• Excellent communication and organizational skills.
• Certification in AV technologies (e.g., CTS, CTS-I) is a plus.