Napa County, CA
Napa County, CA is hiring: Communication Systems Specialist (Working Title: Audi
Napa County, CA, Napa, CA, United States, 94559
Salary : $90,792.00 - $123,822.40 Annually
Location : Napa, CA
Job Type: Full Time
Job Number: 1279-2024-10-17
Department: Information Technology Services
Opening Date: 11/22/2024
Closing Date: 1/6/2025 5:00 PM Pacific
The Napa Valley
Internationally known for its fine wines exciting restaurants and world-class resorts, is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage.
Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities.
The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities.
Napa County as an Employer
As an organization, the County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation.
The Position
This recruitment is being conducted to fill one full-time vacancy for the position of Communication Systems Specialist (Working Title: Audio-Visual and IP Video Specialist), which may be filled a I level or II level depending on the qualifications, for the Information Technology Services (ITS) Department at Napa County. The list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year.
About the Department & Position:
Napa County Information Technology Services (ITS) is a branch of the County Executive Office that provides technology services and solutions to all 18 County departments, as well as a range of technology services to five special districts within the County. Each of these functional areas and special districts provide their unique services to the Napa County community and ITS plays a strategic role in fulfilling technology needs in support of these varying businesses.
The Audio-Visual and IP Video Specialist at Napa County will join a skilled team that is responsible for operating and managing the County's video security infrastructure, wired and wireless network connectivity, and live broadcast production equipment that is used for publicly broadcast meetings. This position will also assist in maintaining the County's emergency communication infrastructure and other duties related to the delivery of IP based connectivity services to county departments.
The ideal candidate will be a detail-oriented and technically skilled individual that will operate, manage, and support our live video production system, wildfire detection IP Cameras, wireless point to point networks and security camera infrastructure. They will have hands-on experience with Video Production operation, configuration and installation of IP video security systems, and foundational knowledge of networking principles to ensure optimal system performance and security.
Key Responsibilities:
Experience and Education - Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be:
Option 1:
Incumbents must obtain a valid General Radiotelephone Operator's License (GROL) issued by the Federal Communications Commission within one year of employment. Failure to obtain licensure within one year of employment may result in an extension of probation and/or release during the probationary period.
Position Requirements for Communication Specialist II: ($49.71/hour - $59.53/hour)
Experience and Education - Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be:
If qualifying under Pattern 2, possession of a valid General Radiotelephone Operator's License (GROL) issued by the Federal Communications Commission.
Highly Desired License: CCENT or CCNA, CompTIA, A+, Com TIA Network+, or an equivalent certification is desirable.
*Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. Loss of the required State licensure may result in termination or reassignment.
The Recruitment Process
Online Application DeadlineBy 5:00 pm on Monday, January 6, 2024Application ScreeningTentatively the week of January 6, 2024Supplemental Question ScoringTentatively the week of January 13, 2024
Supplemental questions will be scored by subject matter experts. Only the most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Exam (Panel Interview.)
Oral Panel Interview Tentatively the week of January 30, 2024Establish Eligibility ListTentatively the week of January 30, 2024
Only the most qualified candidates from the interview process will be placed on the eligibility list and may be considered to fill positions for up to one year. The Human Resources Department reserves the right to change the recruitment process at any time.
Example of Duties
View the full job description including the example of duties below.
ADA Accommodation:Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303.
Napa County is an Equal Opportunity Employer.
PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION
SALARY -
Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually.
ADDITIONAL BENEFITS INFO -
Click here for additional benefits information for Public Services Employees:
THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS
EMPLOYMENT INFORMATION
PHYSICAL STANDARDS -
Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination.
FINGERPRINTING -
All employees hired into allocated positions or extra help positions will be fingerprinted.
SELECTION PROCESS -
FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam.
01
Instructions for Supplemental Application Questions. The following questions comprise one of the steps in the selection process for this position and are intended to assist you in presenting your qualifications. Only the information you provide in your answers to these questions will be evaluated and scored to determine the best qualified candidates to continue in the selection process for this position. Please be complete and specific in answering the questions as your score will be based on this information. Applications submitted without responses to the supplemental questions will not be evaluated. Although your experience and education should relate back to your application, your application and or resume will not be reviewed when scoring the supplemental questions. Therefore, please be as detailed as possible in your responses to the supplemental questions. I have read and understand the instructions presented above.
02
If selected for this position, a medical screening may be required as part of the pre-employment process. I have read and understand this requirement.
03
Do you have a valid California Driver's License?
04
This position is located in Napa, CA. Our telework policy is as follows:"Teleworking is not permitted during the first six (6) months of employment and/or during the first six (6) months of a probationary period. Should teleworking be permitted by a hiring department after the 6-month requirement, the County supports a telework schedule that consists of a maximum of two (2) days per week." I acknowledge that this position is on-site and I understand the telework agreement.
05
Will you now or in the future require sponsorship to work within the United States?
06
If you answered yes to the previous question (#5), please provide supplemental information below. If you answered no, please write "N/A"
07
In detail, please describe your experience with operating and maintaining audio/video (A/V) equipment and/or television broadcast systems. What types of equipment have you worked with, and what were your key responsibilities?
08
In detail, please describe your experience with installing and managing IP-based security camera systems? Can you describe a past project where you set up or maintained an IP surveillance system?
09
In detail, please describe your experience with installing and managing IP and/or analog telephony systems and equipment. What specific equipment are you familiar with and what was your related roles and responsibilities?
10
In detail, please describe your experience with installing and managing wireless point to point network solutions. What specific equipment are you familiar with and what was your related roles and responsibilities?
11
Do you possess a valid General Radiotelephone Operator's License (GROL) issued by the Federal Communications Commission?
12
If you answered "no" to the previous question, do you understand that you must obtain a valid General Radiotelephone Operator's License (GROL) issued by the Federal Communications Commission within one year of employment? Failure to obtain licensure within one year of employment may result in an extension of probation and/or release during the probationary period.
Required Question
Location : Napa, CA
Job Type: Full Time
Job Number: 1279-2024-10-17
Department: Information Technology Services
Opening Date: 11/22/2024
Closing Date: 1/6/2025 5:00 PM Pacific
The Napa Valley
Internationally known for its fine wines exciting restaurants and world-class resorts, is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage.
Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities.
The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities.
Napa County as an Employer
As an organization, the County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation.
The Position
This recruitment is being conducted to fill one full-time vacancy for the position of Communication Systems Specialist (Working Title: Audio-Visual and IP Video Specialist), which may be filled a I level or II level depending on the qualifications, for the Information Technology Services (ITS) Department at Napa County. The list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year.
About the Department & Position:
Napa County Information Technology Services (ITS) is a branch of the County Executive Office that provides technology services and solutions to all 18 County departments, as well as a range of technology services to five special districts within the County. Each of these functional areas and special districts provide their unique services to the Napa County community and ITS plays a strategic role in fulfilling technology needs in support of these varying businesses.
The Audio-Visual and IP Video Specialist at Napa County will join a skilled team that is responsible for operating and managing the County's video security infrastructure, wired and wireless network connectivity, and live broadcast production equipment that is used for publicly broadcast meetings. This position will also assist in maintaining the County's emergency communication infrastructure and other duties related to the delivery of IP based connectivity services to county departments.
The ideal candidate will be a detail-oriented and technically skilled individual that will operate, manage, and support our live video production system, wildfire detection IP Cameras, wireless point to point networks and security camera infrastructure. They will have hands-on experience with Video Production operation, configuration and installation of IP video security systems, and foundational knowledge of networking principles to ensure optimal system performance and security.
Key Responsibilities:
- Audio/Video Systems: Operate, configure, and troubleshoot broadcast television and related AV systems, including media control units, cameras and microphones. Operate systems during publicly broadcast meetings.
- Video Security: Set up, maintain, and manage video security systems, including IP cameras, DVR/NVRs, and remote monitoring solutions. Ensure the security, quality, and functionality of live and recorded footage.
- Basic Networking: Provide basic networking support, including IP camera configuration, cabling, and resolving connectivity issues related to surveillance and AV equipment.
- Wireless Solutions: Install and maintain various wireless networking equipment including long range point to point devices and associated network gear.
- System Monitoring & Maintenance: Regularly monitor the performance of all systems and conduct preventive maintenance. Respond to issues or alerts to ensure minimal downtime.
- Security & Compliance: Maintain the integrity and security of all surveillance systems, ensuring compliance with company policies and relevant regulations. Manage access control where necessary.
- Documentation & Reporting: Keep accurate records of installations, configurations, and troubleshooting activities. Provide reports to management as needed.
- Working Conditions: Ability to lift a minimum of 50lb. Work as needed on towers of up to 160'. Ability to work as needed in inclement weather including heat, rain, snow and cold.
- Technical Expertise: Proficient in live video production, video security technologies (IP cameras, DVRs/NVRs), and basic networking concepts.
- Problem-Solver: Strong troubleshooting skills with a methodical approach to diagnosing and resolving technical issues quickly.
- Attention to Detail: Meticulous in ensuring that all systems are set up correctly, secure, and functioning optimally.
- Communication Skills: Able to clearly communicate technical concepts to non-technical team members and provide training where necessary. Ability to clearly communicate with other employees and the generally public as required.
- Adaptability: Willing to stay up to date with new technologies and adapt to evolving systems and processes.
- Experience working in environments requiring strict surveillance and security protocols.
- Familiarity with both analog and IP-based systems.
Experience and Education - Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be:
Option 1:
- Experience: Two years of journey level experience in the installation, maintenance or repair of communications and electronic equipment.
- Education: Equivalent to completion of the twelfth grade supplemented by technical instruction in electronic communication systems installation and maintenance
- Experience: None
- Education: Completion of academic, military, or vocational programs leading to an associate degree in electronics or communications technology or its equivalent.
Incumbents must obtain a valid General Radiotelephone Operator's License (GROL) issued by the Federal Communications Commission within one year of employment. Failure to obtain licensure within one year of employment may result in an extension of probation and/or release during the probationary period.
Position Requirements for Communication Specialist II: ($49.71/hour - $59.53/hour)
Experience and Education - Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be:
- Pattern 1: Four years of experience performing network and systems support, installation, maintenance, and repair of communications and electronic equipment, including experience in the following: phone based exchange (PBX) administration, voice over IP (VoIP), network video monitoring systems (NVMS), wired/wireless network infrastructure and operation of land mobile radio (LMR) equipment, or radio over IP (RoIP), data networking infrastructure and microwave networks comparable to a Communications Systems Specialist I in Napa County; and equivalent to completion of the twelfth grade supplemented by technical instruction in electronic communication systems installation and maintenance.
- Pattern 2: Two years of experience performing network and systems support, installation, maintenance, and repair of communications and electronic equipment, including experience in the following: phone based exchange (PBX) administration, voice over IP (VoIP), network video monitoring systems (NVMS), wired/wireless network infrastructure and operation of land mobile radio (LMR) equipment, or radio over IP (RoIP), data networking infrastructure and microwave networks comparable to a Communications Systems Specialist I in Napa County; and equivalent to completion of the twelfth grade supplemented by technical instruction in electronic communication systems installation and maintenance.
If qualifying under Pattern 2, possession of a valid General Radiotelephone Operator's License (GROL) issued by the Federal Communications Commission.
Highly Desired License: CCENT or CCNA, CompTIA, A+, Com TIA Network+, or an equivalent certification is desirable.
*Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. Loss of the required State licensure may result in termination or reassignment.
The Recruitment Process
Online Application DeadlineBy 5:00 pm on Monday, January 6, 2024Application ScreeningTentatively the week of January 6, 2024Supplemental Question ScoringTentatively the week of January 13, 2024
Supplemental questions will be scored by subject matter experts. Only the most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Exam (Panel Interview.)
Oral Panel Interview Tentatively the week of January 30, 2024Establish Eligibility ListTentatively the week of January 30, 2024
Only the most qualified candidates from the interview process will be placed on the eligibility list and may be considered to fill positions for up to one year. The Human Resources Department reserves the right to change the recruitment process at any time.
Example of Duties
View the full job description including the example of duties below.
- Communication Systems Specialist I
- Communication Systems Specialist II
ADA Accommodation:Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303.
Napa County is an Equal Opportunity Employer.
PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION
SALARY -
Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually.
ADDITIONAL BENEFITS INFO -
Click here for additional benefits information for Public Services Employees:
THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS
EMPLOYMENT INFORMATION
PHYSICAL STANDARDS -
Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination.
FINGERPRINTING -
All employees hired into allocated positions or extra help positions will be fingerprinted.
SELECTION PROCESS -
FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam.
01
Instructions for Supplemental Application Questions. The following questions comprise one of the steps in the selection process for this position and are intended to assist you in presenting your qualifications. Only the information you provide in your answers to these questions will be evaluated and scored to determine the best qualified candidates to continue in the selection process for this position. Please be complete and specific in answering the questions as your score will be based on this information. Applications submitted without responses to the supplemental questions will not be evaluated. Although your experience and education should relate back to your application, your application and or resume will not be reviewed when scoring the supplemental questions. Therefore, please be as detailed as possible in your responses to the supplemental questions. I have read and understand the instructions presented above.
- Yes
- No
02
If selected for this position, a medical screening may be required as part of the pre-employment process. I have read and understand this requirement.
- Yes
- No
03
Do you have a valid California Driver's License?
- Yes
- No
04
This position is located in Napa, CA. Our telework policy is as follows:"Teleworking is not permitted during the first six (6) months of employment and/or during the first six (6) months of a probationary period. Should teleworking be permitted by a hiring department after the 6-month requirement, the County supports a telework schedule that consists of a maximum of two (2) days per week." I acknowledge that this position is on-site and I understand the telework agreement.
- Yes
- No
05
Will you now or in the future require sponsorship to work within the United States?
- Yes
- No
06
If you answered yes to the previous question (#5), please provide supplemental information below. If you answered no, please write "N/A"
07
In detail, please describe your experience with operating and maintaining audio/video (A/V) equipment and/or television broadcast systems. What types of equipment have you worked with, and what were your key responsibilities?
08
In detail, please describe your experience with installing and managing IP-based security camera systems? Can you describe a past project where you set up or maintained an IP surveillance system?
09
In detail, please describe your experience with installing and managing IP and/or analog telephony systems and equipment. What specific equipment are you familiar with and what was your related roles and responsibilities?
10
In detail, please describe your experience with installing and managing wireless point to point network solutions. What specific equipment are you familiar with and what was your related roles and responsibilities?
11
Do you possess a valid General Radiotelephone Operator's License (GROL) issued by the Federal Communications Commission?
- Yes
- No
12
If you answered "no" to the previous question, do you understand that you must obtain a valid General Radiotelephone Operator's License (GROL) issued by the Federal Communications Commission within one year of employment? Failure to obtain licensure within one year of employment may result in an extension of probation and/or release during the probationary period.
- Yes
- No
Required Question