Assistant Community Manager Job at Rutherford Management Company in Rohnert Park

ASSISTANT COMMUNITY MANAGER

Rutherford Management Company is seeking to hire a full-time Assistant Community Manager for a multi-family property portfolio located in Rohnert Park, California.

The Assistant Community Manager is responsible for the operations of the residential apartment community and maintains and improves the property, manages budgets, and provides a quality living environment for residents.

Job Description

We will look to you to challenge convention and create memorable leasing and customer service experiences for our customers as this is the foundation of our business and we look to our Assistant Community Managers to lead by example.

Our Assistant Community Managers are paid $25 to $27 per hour based on skill level and qualifications. They also enjoy excellent benefits including paid time off, health insurance, paid holidays, flexible hours, tuition reimbursement, and training.

ABOUT RUTHERFORD MANAGEMENT COMPANY

Rutherford Management Company is a privately owned and operated property management company dedicated to providing quality living experiences since 2016. Through thoughtful management and a steadfast customer-first approach, we have successfully grown to over 1,515 doors while staying true to our roots and original mission.

In everything we do, we are rooted in integrity, excellence, and top-notch customer service. Our team members embrace these values, striving to be trustworthy, genuine, and always ready to provide an unparalleled resident experience. Working at Rutherford Management Company is much more than just a job - it's a career.

A DAY IN THE LIFE OF AN ASSISTANT COMMUNITY MANAGER

Although Rutherford will continually redefine what an Assistant Community Manager might be. Innovation and unsurpassed customer service experience are the yardsticks by which we measure success.

The Assistant Community Manager is responsible for conducting market studies, creating and implementing marketing plans, placing ads to generate traffic, securing appointments, and maximizing rentals. The Assistant Community Manager is also responsible for creating positive and memorable customer experiences. The Assistant Community Manager participates in presenting and monitoring market-ready products and performs all administrative duties related to securing leases and renewals. Additionally, this position is responsible for providing quality customer service relations as it might relate to service requests and assisting in providing a quality living environment for the residents.

You love that you are never bored as an Assistant Community Manager! And, most of all, you feel great about the important part you play in improving people's lives!

QUALIFICATIONS

• 1-2 years relevant work experience in sales or customer service-related positions. Prior property management experience is preferred.
• Basic computer skills including Microsoft Office and Google Workspace computer skills and typing skills are required. OneSite proficiency preferred.
• Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Strong passion for competitively leasing apartments in a customer service-focused environment.
• Core Competencies: strong interpersonal skills, leadership excellence, effective communication, proactive problem solving, self-management
• High school or equivalent education required

For Assistant Community Managers who are assigned to more than one property location, daily travel between the properties is required. Travel is also required for monthly Manager Meetings, company training events, budget or financial review meetings, and special project events.

Experience in customer service, leasing management, and leasing software platforms skills are a plus! Do you have good interpersonal skills? Are you reliable? Are you conscientious about following policies and procedures? If so, you may be perfect for this Assistant Community Manager position!

WORK SCHEDULE

Although work hours may change during periods of high vacancy, lease-up, or while special projects are underway, work hours are typically 9:00 am to 6:00 pm Sunday through Thursday. Properties with an occupancy rate of <95% must be open for leasing tours on the weekends and the schedule will be adjusted accordingly when necessary.

ARE YOU READY TO JOIN OUR TEAM?

If you feel you would be the right customer service-focused Assistant Community Manager for this job, please fill out our initial 3-minute, mobile-friendly application so we can review your information. We look forward to meeting you!

Background Check and Drug Screen Required