HOA Community Manager Job at City Property Management in Phoenix

About Us: City Property Management ( http://www.cityproperty.com ) is an Arizona born and raised company that is a leader in full-service HOA management with innovative technology and a stellar team to match. With more than 40 years in the business and over 150 full time employees, we pride ourselves on providing the best HOA management experience possible. We work hard for the communities we serve and it shows. With paid training and a supportive team environment, you can have confidence that your investment with us is more than a job, it is a career.

Mission: The mission of City Property Management is to provide the best experience in community management.

Our Core Values

Professionalism
Engagement
Knowledge
Humility
Client Centric
Trust
Flexibility
Teamwork
Diligent
Fun, Fair & Respectful

Are you a skilled property management professional looking to make an impact? City Property Management Company is seeking an experienced Community Manager to join our team. As Community Manager, you'll be responsible for the comprehensive management of residential communities, ensuring exceptional service delivery and maintaining property values. This position offers a flexible work schedule with the ability to work from home.

General Duties to be Performed:

Records and Compliance Management

• Maintain all corporate records of the Association, including minutes and board actions, in compliance with Arizona Statutes
• Research and educate boards on existing, new, and proposed legislation regarding associations
• Develop and implement policies as directed by the Board and CPMC

Financial Management

• Review and verify monthly financial reports for accuracy
• Monitor and direct collection activities
• Verify, approve, and code invoices regularly
• Research and prepare annual budgets, working with vendors to ensure accurate projections
• Evaluate and make recommendations for reserve expenditures

Vendor and Contract Management

• Act as primary point of contact for all contracted vendors and service providers
• Prepare bid specifications, solicit bids, and make recommendations for community work
• Inspect and verify contractor performance and adherence to specifications
• Approve completed projects before final payment disbursement

Community Operations

• Conduct regular community inspections to evaluate compliance with governing documents
• Issue notices to owners and tenants regarding violations
• Plan, budget, execute, and attend community events
• Take proactive approach to identify and address future community needs
• Research, create, and distribute educational communications via newsletters, website, and email

Meeting and Board Management

• Schedule, organize, and facilitate annual, board, and special meetings
• Provide professional guidance and leadership during meetings
• Present thoroughly researched information for board decision-making
• Act as liaison between Board, committees, and homeowners
• Attend all required staff meetings, legal seminars, and CPMC functions

Customer Service and Communication

• Maintain high level of customer service with homeowners and vendors
• Respond to inquiries within 24 hours
• Create and distribute regular community communications
• Build and maintain positive relationships with board members, residents, and contractors

Strategic Planning

• Develop and implement long-term strategic plans with associations
• Anticipate problems and provide proactive solutions
• Monitor and plan for future reserve expenditures
• Coordinate with all CPMC departments to fulfill contractual obligations

Required Qualifications

• Certified Arizona Association Manager (CAAM) certification
• Valid driver's license and reliable transportation
• Proven experience in property management or related field
• Strong financial management and budgeting skills
• Excellent verbal and written communication abilities
• Proficiency with property management and accounting software
• Ability to work some evenings and weekends for board meetings and events
• Strong organizational and time management skills

Physical Requirements

• Ability to walk properties for regular inspections
• Capability to lift up to 20-30 pounds
• Valid driver's license and ability to travel between assigned communities

Perks & Benefits

• Pay is flexible and dependent on experience.
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Employee referral program

Pay

• $55000 - $75000 / year