MMP Staffing
Assistant Community Manager Job at MMP Staffing in Annandale
MMP Staffing, Annandale, VA, US, 22003
Job Description
Job Description
Assistant Community Manager
MMP Staffing is seeking dedicated and experienced candidates to join and be part of building and sustaining strong communities where people of all incomes can achieve their full potential. We are looking for individuals who are passionate about property management and committed to providing excellent customer service and community support.
Position Description:
The Assistant Community Manager is responsible for leasing, compliance, maximizing rental income, and delivering top-notch customer service. This role heavily emphasizes operational administration, meeting compliance objectives, resident retention, and ensuring a high-quality living experience for residents. Certification in COS and LIHTC is strongly preferred.
Essential Functions:
- Daily Operations: Assist with daily site operations, maintaining open communication with the Community Manager, Resident Specialist, Community Life, and Service Maintenance staff regarding issues.
- Occupancy Management: Monitor, direct, and track leasing, retention, and re-certifications to meet a 97% physical occupancy goal. Proactively attract new tenants to anticipate vacancies.
- Administrative Duties: Prepare re-certifications, leasing applications, verifications, occupancy agreements, and reports.
- Applicant Screening: Screen applicants to ensure compliance with the Tenant Selection Plan and regulatory requirements.
- Market Analysis: Stay informed of market conditions and update competitive market analysis quarterly.
- Financial Management: Enter and code invoices, post rents, make deposits, and maintain accurate resident ledgers. Monitor rent balances, collect rents, and send out late or quit notices as required.
- Property Management: Participate in all aspects of managing a property, including business goals, budgeting, risk management, physical assets, maintenance, compliance, reporting, and personnel management.
- Office Administration: Oversee office functions, including office hours, filing, computer systems, reports, etc.
- Property Inspection: Inspect property, pick up litter, and report issues to the Service Maintenance Manager.
- Resident Relations: Handle resident issues and concerns, partnering with the Community Manager as needed.
- Unit Inspection: Inspect market-ready units for acceptance to lease and for resident move-in.
- Team Management: Assist in recruitment, training, supervision, and motivation of team members and participate in the preparation of annual reviews and performance management processes.
- Additional Duties: Perform other duties as required.
Education & Experience:
- College degree or 3+ years in a progressive career path in Residential Property Management, Hotel, Hospitality, or Retail Management required.
- 2+ years of experience in Property Management, Hotel, Hospitality, or Retail required.
- Industry designations (COS, LIHTC, ARM®, etc.) preferred.
- Knowledge of all regulatory programs, policies, and Federal Housing Laws and Guidelines required.
- Strong proficiency in Microsoft Word, Excel, Outlook, and Yardi or other industry software required.
- Proven excellent customer service skills required.
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Professional development opportunities
- Collaborative and supportive work environment
Join MMP Staffing and contribute to creating vibrant, thriving communities. If you meet the qualifications and are ready for a rewarding career in property management, apply today!
MMP Staffing is seeking dedicated and experienced candidates to join and be part of building and sustaining strong communities where people of all incomes can achieve their full potential. We are looking for individuals who are passionate about property management and committed to providing excellent customer service and community support.
Position Description:
The Assistant Community Manager is responsible for leasing, compliance, maximizing rental income, and delivering top-notch customer service. This role heavily emphasizes operational administration, meeting compliance objectives, resident retention, and ensuring a high-quality living experience for residents. Certification in COS and LIHTC is strongly preferred.
Essential Functions:
- Daily Operations: Assist with daily site operations, maintaining open communication with the Community Manager, Resident Specialist, Community Life, and Service Maintenance staff regarding issues.
- Occupancy Management: Monitor, direct, and track leasing, retention, and re-certifications to meet a 97% physical occupancy goal. Proactively attract new tenants to anticipate vacancies.
- Administrative Duties: Prepare re-certifications, leasing applications, verifications, occupancy agreements, and reports.
- Applicant Screening: Screen applicants to ensure compliance with the Tenant Selection Plan and regulatory requirements.
- Market Analysis: Stay informed of market conditions and update competitive market analysis quarterly.
- Financial Management: Enter and code invoices, post rents, make deposits, and maintain accurate resident ledgers. Monitor rent balances, collect rents, and send out late or quit notices as required.
- Property Management: Participate in all aspects of managing a property, including business goals, budgeting, risk management, physical assets, maintenance, compliance, reporting, and personnel management.
- Office Administration: Oversee office functions, including office hours, filing, computer systems, reports, etc.
- Property Inspection: Inspect property, pick up litter, and report issues to the Service Maintenance Manager.
- Resident Relations: Handle resident issues and concerns, partnering with the Community Manager as needed.
- Unit Inspection: Inspect market-ready units for acceptance to lease and for resident move-in.
- Team Management: Assist in recruitment, training, supervision, and motivation of team members and participate in the preparation of annual reviews and performance management processes.
- Additional Duties: Perform other duties as required.
Education & Experience:
- College degree or 3+ years in a progressive career path in Residential Property Management, Hotel, Hospitality, or Retail Management required.
- 2+ years of experience in Property Management, Hotel, Hospitality, or Retail required.
- Industry designations (COS, LIHTC, ARM®, etc.) preferred.
- Knowledge of all regulatory programs, policies, and Federal Housing Laws and Guidelines required.
- Strong proficiency in Microsoft Word, Excel, Outlook, and Yardi or other industry software required.
- Proven excellent customer service skills required.
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Professional development opportunities
- Collaborative and supportive work environment
Join MMP Staffing and contribute to creating vibrant, thriving communities. If you meet the qualifications and are ready for a rewarding career in property management, apply today!
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