Design Consultant I Job at Porven LTD in Charlotte

Job Title:

Design Consultant I

Job Category:

Sales Workers

Location:

Full Time / Part Time:

Full-Time

Department:

Sales Retail

FLSA Status:

Non-Exempt

Reports To:

Salary:

Benefits:

401K match, 3-tier medical insurance plan, 2 tier Dental insurance plan, Vision Insurance, Pet Insurance, Employer paid life insurance, Critical illness, hospital indemnity & accident insurance, Tuition Reimbursement, PTO

Purpose:

The Design Consultant is responsible for providing exceptional sales and design advice and services to customers visiting showrooms. They will work closely with customers to understand their design and budget preferences, consult with expert advice, and ultimately help them make the best design decisions for their home or business while maximizing sales for the showroom. This position focuses on tile, bath and kitchen products.

General Description:

• Meet and greet with customers in the showroom to consult with them regarding their design needs and preferences on our tile, bath and kitchen products.
• To provide innovative ideas for the clients, design solutions, or create pleasing interior spaces.
• Provide expert advice on design elements such as color, texture, lighting, and layout, while also making recommendations on products that fit within the customer's budget.
• Create design plans and visual representations of the customer's space using computer-aided design (CAD) software, while also providing accurate product information and pricing to customers, and assisting with placing orders and tracking deliveries.
• Build relationships with customers to establish long-term partnerships and generate repeat business.
• Keep the showroom organized and visually appealing, and ensure that all products are properly displayed and stocked to keep track of inventory levels and place orders as necessary.
• Stay up-to-date on the latest design trends and product offerings.
• Handle showroom incoming calls. Document and process any customer complaints.
• Quote prices prepare proposals and provide information regarding sale and delivery.
• Other duties as assigned.

General Requirements:

• 1-3 years of experience in a design consulting or sales role, preferably in a showroom setting.
• Excellent communication and customer service skills, with proven ability to close sales.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Detail-oriented and able to multitask.
• Positive attitude and strong work ethic.