Digital Web Editor - Quality Assurance Job at G-TECH Services, Inc. in Detroit
G-TECH Services, Inc., Detroit, MI, US
Job Description
SUMMARY
The Quality Assurance Web Editor edits, proofreads and verifies content for Blue Cross Blue Shield of Michigan websites and other digital channels to validate its style, functionality and accuracy.
He/she will be involved in content verification, creation and management. This includes:
• Writing and editing copy
• Creating, editing and publishing pages within the web content management system
• Auditing and maintaining the accuracy and style of existing content
The Quality Assurance Web Editor should be comfortable editing content into a plain and simple style that communicates complex business plans and strategies. In addition, he/she should be comfortable following Associated Press style as well as our corporate style.
This position requires someone to be adept at both new technology and editorial work. The Quality Assurance Web Editor will report to the Content Strategy Team Leader and should be comfortable working under minimum supervision.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1. Reviews content for Blue Cross Blue Shield of Michigan websites, ensuring content is organized in a clear, simple and usable manner.
2. Produces web content, which includes proofreading, and working within the company’s content management system.
3. Proofreads copy for grammar, style and accuracy.
4. Makes corrections to content before it is posted to the site.
5. Participates in quality assurance testing to verify that web content functions properly.
6. Prepares content for the web following best practices for search engine optimization, including proper use of keywords and preparation of relevant meta content such as description, title and alt tags.
7. Test the accuracy and accessibility of content using various tools such as Perfecto, JAWS, and NVDA.
8. Reads and understands basic HTML coding.
9. Collaborates with teams across the organization, including communications, marketing, graphics, sales, product and IT to produce and deliver content.
10. Performs other related duties as assigned.
EDUCATION AND/OR EXPERIENCE
Bachelor’s degree in English, Journalism or Communications preferred.
One year of relevant professional web editing/writing experience.
QUALIFICATIONS
• Experience in editing, online publishing, website management or social media
• Collaborative, positive attitude with a strong team ethic
• Excellent time management skills and ability to prioritize and reprioritize time effectively
• Experience using web content management systems such as Adobe Experience Manager
• Strong understanding of digital content best practices
• Superior communication skills, both written and verbal
• Exceptional organizational, interpersonal, critical thinking, problem-solving, and decision-making skills
Reasonable accommodations may be made for individuals with disabilities.