Science & Technology Editor, Americas & EMEA (remote/hybrid) Job at JMP Statist

*Candidates in the eastern time zone or Boston, MA preferred.*

JMP, a subsidiary of SAS, is committed to empowering scientists and engineers via our world-class family of statistical software products. For over 30 years, JMP has enabled customers to speed new drugs to market, to design better products and processes, and to figure out how to restore ecosystems. Advancements are made when brilliant people use JMP statistical discovery software to see what theyve not seen before. If you are a problem solver, a connector, and someone who enjoys helping others, then you might just be the next person to join this dynamic, growing, and global team.

About the job

In this customer-facing role, you will use the power of storytelling to support strategic sales and marketing initiatives and assist scientists and engineers in promoting statistical enablement, data literacy, and increased awareness around the power of data. There are two key characteristics that will make you successful in this role: 1) The ability to work independently as well as in a team environment, and 2) A genuine interest in science.

Key responsibilities

Research and interviewing:

• Work closely with colleagues to identify scientists and engineers who can share compelling examples of how they use JMP to advance research and innovation.
• Prepare for interviews by researching customers and reading relevant scientific publications or abstracts.
• Write thoughtful interview questions that inspire JMP users to speak with passion and authenticity about both their own work and JMP.
• Help users to understand and quantify the value JMP brings to their organization.

Storytelling and communications:

• Work closely with customers to capture their experiences in writing or video, ensuring that the stories reflect their successes and the value of JMP.
• Communicate complex scientific ideas clearly and effectively in the language of the customer.
• Write short and long-form articles; produce and edit video* stories. (*Note that prior video experience is not required)
• Be highly detail-oriented and able to efficiently check your own work to avoid errors.
• Distill insights from a variety of academic and professional sources.

Project management:

• Own projects from end to end, juggling multiple projects and deadlines at any given time.
• Communicate and manage customer expectations with transparency and professionalism.
• Be proactive and flexible in a fast-paced environment.
• Document progress toward deadlines and enlist help as needed.

Customer relationship management:

• Be passionate about networking and building rapport with scientists and engineers who use JMP.
• Serve as a key point of contact for JMP users; build and maintain strong, long-lasting relationships.
• Demonstrate genuine curiosity about JMP users and their work.

Cross-Functional Collaboration:

• Work closely with Sales to understand sellers reference needs and ensure they have access to the right references at the right time.
• Work closely with Marketing to create brand-level storytelling that inspires.
• Partner with Product Management to identify reference-worthy features and align content strategy with JMPs business priorities and product messaging.

Program Operations:

• Maintain comprehensive reference indexes and other internal resources.
• Develop new resources and document best practices for Sales and Marketing partners.
• Ensure that customer references are accurately and efficiently used across the company.

Measurement and Reporting:

• Review and approve reference profiles and nominations in Salesforce.
• Track and report on the effectiveness and impact of reference activities.
• Provide insights and recommendations for program improvements based on data and feedback.

Skills and qualifications

• Bachelors degree Journalism, English, STEM-related field, or any combination thereof.
• Minimum of 5 years relevant experience.
• Prior experience in journalism, science communication, or academic research and publications is preferred but not required.
• Demonstrated passion for science and engineering.
• Experience with content management systems, social media platforms, and productivity tools like (e.g., Atlassian platforms) is a plus.
• Strong interpersonal skills.
• Strong written and verbal communication skills.
• Ability to manage time and work independently and proactively.
• Ability to travel at least 4 times per year.

World-Class Benefits

Highlights include...

• Comprehensive medical, prescription, dental and vision plans.
• Medical plan options include...
  • PPO with low annual deductible and copays.
  • HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
• Onsite Health Care Center (HQ) thats free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!
• An industry-leading 401k plan.
• Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
• Volunteer Time Off, parental leave and unlimited paid sick days.
• Generous childcare benefits for all full-time employees.

Diverse and Inclusive

At SAS and JMP, its not about fitting into our culture its about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and its essential to who we are. To put it plainly: you are welcome here.

Additional Information:

JMP is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.

Equivalent combination of education, training and experience may be considered in place of the above qualifications. Resumes may be considered in the order they are received. JMP employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, JMP may obtain nationality or citizenship information from applicants for employment. JMP collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

All valid JMP job openings are located on the Careers page at www.jmp.com. JMP and SAS only send emails from verified jmp.com and "sas.com" email addresses and never ask for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of JMP, please contact us at Recruitingsupport@sas.com before taking any further action.

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