Alliance Franchise Brands

Alliance Franchise Brands is hiring: Account Manager - Sign and Graphics Company

Alliance Franchise Brands, Plymouth, MI, United States, 48170

Account Manager - Sign and Graphics Specialist

Image360 - Plymouth, a dynamic and growing signage and experiential graphics company seeks motivated, personable and knowledgeable Account Manager with design and signage industry experience to manage existing active account opportunities as well as develop new account relationships.

This position holds the responsibility of generating revenue through sales to an assigned customer base, account management and providing an outstanding client experience. The Account Manager manages several forms of client communication to uncover needs, provide solutions and lead the project process through completion. Frequent visits to customer locations are commonplace.

PRIMARY RESPONSIBILITIES

Evaluate clients' needs and develop solutions based on those needs

Make follow-up calls to and arrange and conduct visits of existing and prospective customers

Quality assurance and client service of outgoing jobs

Ability to be a conduit between our operations team and clients in order to ensure strong client service, timeliness and quality.

Systematic estimate management and follow up

Maintain client contact information in an organized and presentable method

KNOWLEDGE AND SKILL REQUIREMENTS

At least 2 years business-to-business and / or customer service experience in the sign/graphics industry

Proficiency in Microsoft Office Suite

Professional, upbeat, and outgoing with excellent people skills

Detail-oriented, dependable, and self-motivated

Positive outlook, goal-oriented, and reliable

Clean driving record with dependable vehicle and valid driver's license

Strong communication skills, both written and verbal

Keen multi-tasking abilities

Self-motivated and team player

Ability to continue and build professional relationships with diverse customer/prospect base

Experience in the following a definite plus but not mandatory:

Basic design skills in Adobe Creative Suite

WORKING CONDITIONS

Salaried position with performance driven bonus potential

Team environment

Benefits package including paid vacation and insurance