Manager, Social Media Analytics Job at Scholastic in New York

Job Description: THE OPPORTUNITY We are looking for a strategic and data-driven Manager of Social Media Analytics to join Scholastic’s Digital Services division. Our division partners across all lines of business — Book Fairs, Book Clubs, Education Solutions, Entertainment, and Trade Publishing — to develop sophisticated data and digital strategies that strengthen our connection with readers, educators, and parents / families around the world. This role sits within the Data and Analytics Team, which serves as the center of excellence for data and analysis at Scholastic. This role will primarily support the Unified Social Media team, and the person in this role will serve as the analyst meant to provide insights to grow our social media presence. The team is dedicated to fostering engagement across our social media channels and driving traffic to our website. As the Manager of Social Media Analytics, you will be responsible for developing and implementing analytics strategies to measure the performance of organic social media content and utilizing social listening to understand our audience's preferences and sentiments. You will be a self-starter who is proactive in utilizing insights to influence the team and our stakeholders, ensuring our content continues to engage and inspire. This is an excellent opportunity for someone who enjoys using data to drive decisions, has a passion for social media, and wants to play a key role in shaping our approach to organic social media. RESPONSIBILITIES Develop and execute a comprehensive social media analytics strategy focused on organic content performance and social listening insights. Monitor and analyze performance metrics across all organic social media channels (e.g., Facebook, Twitter, Instagram, LinkedIn, Pinterest, YouTube, and TikTok) to assess content effectiveness and audience engagement. Utilize social listening tools to gather insights on brand sentiment, audience preferences, emerging trends, and competitive activity. In the event of a communications crisis scenario, use social listening to understand the extent of the crisis, identify key stakeholders and influencers, and provide recommendations for next steps in partnership with the communications team and senior leadership. Create and maintain dashboards and reports that track key performance indicators (KPIs) such as engagement rates, reach, impressions, follower growth, share of voice, and sentiment analysis. Provide actionable insights and recommendations to optimize organic content and improve engagement and collaborate across teams to put your recommendations into action. Inspire others to test your hypothesis to drive growth in engagement and website traffic. Stay current with the latest social media trends, platform updates, and analytics tools to ensure best practices and identify new opportunities for growth. About Scholastic For more than 100 years, Scholastic Corporation (NASDAQ: SCHL) has been meeting children where they are – at school, at home and in their communities – by creating quality content and experiences, all beginning with literacy. Scholastic delivers stories, characters, and learning moments that empower all kids to become lifelong readers and learners through bestselling children’s books, literacy- and knowledge-building resources for schools including classroom magazines, and award-winning, entertaining children's media. As the world's largest publisher and distributor of children's books through school-based book clubs and book fairs, classroom libraries, school and public libraries, retail, and online, and with a global reach into more than 135 countries, Scholastic encourages the personal and intellectual growth of all children, while nurturing a lifelong relationship with reading, themselves, and the world around them. Learn more at www.scholastic.com . Some benefits that we offer: Full suite of health and wellness benefits (including a $0 deductible Medical Plan) Retirement Savings Plan 401(k) with options for both Roth and Traditional Contributions Tuition-Free programs for undergraduate and graduate degrees Generous Parental Leave Program Employee Stock Purchase Plan (ESPP) with opportunity for discounted stock at a 15% discount Thank you for your consideration in choosing Scholastic. #LI-MV1 Qualifications HOW YOU CAN FIT (Qualifications) Knowledge, Skills, and Abilities: Proficiency in social media analytics tools (e.g., Sprinklr, Sprout Social, Hootsuite, Brandwatch) and social listening platforms. Strong analytical skills with the ability to interpret complex data and present actionable insights. Deep understanding of organic social media strategies and metrics, including engagement, traffic, reach, impressions, and sentiment analysis. Excellent communication skills, with the ability to convey data-driven insights to both technical and non-technical stakeholders. The ability to write presentations with coherent takeaways and data storytelling. Strong attention to detail, organizational skills, and the ability to manage multiple projects simultaneously. Familiarity with SEO, content marketing, and broader digital marketing strategies. A proactive self-starter that is curious about the data and able to uncover actionable insights to help drive Social Media strategy Proven track record of working in a team setting to collaborate and execute on projects Preferred: experience with text mining tools for sentiment analysis Experience: 5 - 7 years of experience in social media analytics or digital analytics Experience in a B2B or B2C environment Preferred: advanced knowledge of data visualization skills Preferred: knowledge of Adobe Analytics or Google Analytics Education: Bachelor’s degree in Marketing, Communications, Data Analytics, or a related field. Time Type: Full time Job Type: Regular Job Family Group: Internet/E-Commerce Location Region/State: New York Compensation Range: Annual Salary: 140,000.00 - 150,000.00 EEO Statement: Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination. EEO is the Law Poster (https://www.scholastic.com/content/dam/scholastic/corp-home/eeo-is-the-law-poster-english.pdf) EEO Scholastic Policy Statement Pay Transparency Provision (https://www.scholastic.com/content/dam/scholastic/corp-home/pay-transparency.pdf) Scholastic Corporation (NASDAQ: SCHL) is the world's largest publisher and distributor of children's books, a leading provider of core literacy curriculum and professional services, and a producer of educational and entertaining children's media. The Company creates quality books and ebooks, print and technology-based learning programs for pre-K to grade 12, classroom magazines and other products and services that support children's learning both in school and at home. With operations in 14 international offices and exports to 165 countries, Scholastic makes quality, affordable books available to all children around the world through school-based book clubs and book fairs, classroom collections, school and public libraries, retail and online. True to its mission of 97 years to encourage the personal and intellectual growth of all children beginning with literacy, the Company has earned a reputation as a trusted partner to educators and families. Learn more at: www.scholastic.com We're always looking for talented people to join Scholastic in instilling a love of reading and lifelong learning in children. At Scholastic, our benefit plans have been designed to be in line with market conditions and employee needs. Our plans provide flexibility and allow individuals a broad range of choices that can be tailored to meet each employee's needs. Scholastic is an Equal Opportunity Employer.