Social Media Marketing Coordinator Job at Global Refuge in Baltimore

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

The Social Media Marketing Coordinator serves as a key member of the Global Refuge Executive Communications Team & President's Office and is responsible for developing and implementing creative and disruptive social media strategies to help increase engagement and build the brand on CEO and owned channels. If you are a social media pro who wants to work on a fun and fast-paced team to help advance the mission of a dynamic organization, this is the role for you.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:

• medical, dental, and vision available on the first day of employment,
• professional development, tuition reimbursement,
• generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,
• 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,
• company 403(b) contribution of 3%, an additional 7% match which vests immediately,
• Family Building benefits for reproductive procedures, adoption/foster care assistance, and
• an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment!

At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

DUTIES

• Develop a social media calendar and create social content for the Global Refuge CEO to amplify our messaging and influence.
• Lead and manage creative digital campaigns and projects for the CEO from ideation to implementation to analysis to explore testing new ways to assert online visibility.
• Build mission-aligned relationships with social media influencers, in coordination with the organization's social media manager, that introduce
• +our work to new and diverse audiences.
• Attend, photograph, and post about CEO and organizational events.
• Engage with audiences across CEO channels to encourage a robust conversation.
• Keep up to date on the latest social media trends to identify and recommend strategic opportunities to expand onto new and emerging platforms.
• Provide regular reports and analysis across key performance metrics with insights for strategy adjustments.
• Other duties as assigned.

QUALIFICATIONS

• Bachelor's degree in marketing, social media management, or a similar field, or a combination of education and experience.
• 4+ years of experience managing social media and/or marketing initiatives for a business or non-profit organization (i.e.: political campaign, educational institution, consumer-facing brand) with at least 2 years of experience managing the social media content and analytics for a principal such as a president, CEO, Dean, or major political figure.
• Experience shooting and creating creative and compelling content across digital platforms.
• Proven ability to craft stories that capture attention and drive engagement.
• Knowledge of earned and paid strategies to build followers and engagement across social media platforms, including LinkedIn, Instagram, Facebook, X, and TikTok.
• Creative and innovative with an ability to bring fresh ideas for content to the CEO and Communications team on a regular basis.
• Experience building and maintaining relationships with social media influencers that align with the mission of an organization.
• High degree of proficiency in Adobe products, Microsoft Office Suite, Canva, social media management tools, and other necessary programs
• Excellent written and verbal communication skills.
• Quick learner and team player with an entrepreneurial spirit, ready to roll up their sleeves and get the job done.
• Demonstrate a curiosity and passion for social justice related causes including immigration and refugee issues.
• Ability and willingness to work outside of office hours as needed due to breaking news, events, and emergencies.
• Commitment to Global Refuge's core mission and values and an ability to model those values in relationship with colleagues and partners; commitment to empowering refugees and migrants.

Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.