Retail Music Store Manager Job at George's Music Inc in Berwyn
George's Music Inc, Berwyn, PA, US
Job Description
Are you passionate about music and want to work in an industry that makes positive impacts on people's lives? If so, keep reading...
Are you an experienced retail manager with a passion for music and a commitment to making a difference in people's lives? Do you value growth and learning and thrive in a dynamic and fast-paced environment? If so, then we want you to join our team at George's Music, where we embrace the culture of changing lives through music making and are committed to providing exceptional customer service and support.
At George's Music, we believe that music has the power to transform lives. We are dedicated to providing the highest quality instruments, as well as expert guidance and support, to help musicians of all levels achieve their goals. We are looking for a manager who shares our vision and is committed to making a positive impact on the world through their work.
As our manager, you will be responsible for overseeing all aspects of our retail operation, including sales, inventory management, and customer service. You will be responsible for leading and motivating a team of dedicated professionals, and fostering a culture of growth and learning that encourages everyone to reach their full potential.
But at George's Music, we're more than just a music store – we're a community. We believe in the power of music to connect people and inspire change. We are committed to making a positive impact on the world through our work, and we are looking for a manager who shares this vision.
If you're an experienced retail manager with a passion for music and a commitment to making a difference in people's lives, then we want to hear from you.
Apply today and take the first step towards a rewarding career in a dynamic and exciting environment.
Job Summary - Store Management
This job contributes to George's Music's success by assisting management in leading a team of associates to create and maintain the George's Music experience for our customers and teammates.
The primary role of a manager at George's Music is that of a leader. The majority of the manager's time is spent ensuring a high level of service is being delivered to the customers in the store, observing and coaching the team, making staffing decisions (i.e., hiring, training, evaluating, staffing and scheduling), managing the store's financial performance as well as managing safety and security within the store.
Summary of Key Responsibilities
- Display a "Customer First" attitude by training and holding associates accountable for delivering outstanding customer service.
- Manage with honesty, integrity and knowledge that promote the values, culture and mission of George's Music.
- Provide coaching and direction to the team to take action and to achieve operational goals. Constantly review store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals
- Drive company initiatives by developing action plans directly motivating and instructing the store team to implement them to meet operational and organizational objectives.
- Plan, identify, communicate, and delegate appropriate responsibilities and practices to team members to achieve store objectives.
- Utilize management information tools and analyze financial reports to identify and address trends and issues in store performance.
- Demonstrate a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the team.
- Associate Development & Team Building - Providing associates with coaching, feedback, and developmental opportunities and building effective teams:
Qualifications
- Education - High School Diploma or GED
- Prior supervisory and management experience preferred
- Outstanding interpersonal skills
Successful Assistant Managers at George's Music possess the following:
- Servant-minded leadership. A belief and understanding that the way to get the things you want is by helping others get what they want.
- Strong leadership skills with the ability to coach and mentor others
- Ability to work as part of a team
- Effective problem solving skills
- Strong operational skills in a customer-service environment
- Ability to manage in a fast-paced and changing environment
- Team building skills
- Ability to plan and prioritize workload
What can a career at George's Music offer me?
- The opportunity to come to work each day with a sense of purpose knowing you have the ability to change people's lives through music-making.
- The opportunity to continually learn new skills that will impact your life as well as others
- The ability to control your own success based on your hard work and the value you bring to others
- The opportunity to work on a team who share the same culture, vision and purpose.
If all this sounds interesting, we'd love to hear from you!
About Us...
Since 1977 George's Music has been "The Musician's Choice" for musical gear in suburban Philadelphia and Florida. We are currently looking for passionate, service-minded leaders in our suburban Philadelphia market (stores in North Wales, Berwyn, Springfield and Spring City) to assist in our mission of delivering top-notch service to our valuable customers.