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Perspire Sauna Studio of Brookfield

Perspire Sauna Studio of Brookfield is hiring: Assistant Studio Manager in Brook

Perspire Sauna Studio of Brookfield, Brookfield, WI, US, 53005


Job Description

Job Description
Benefits:
  • Bonus based on performance
  • Free uniforms
  • Paid time off
  • Employee discounts
  • Wellness resources

At Perspire Sauna Studio, we believe in the transformative power of infrared wellness, and we're on a mission to share this passion with our community. If you embody our core values of building meaningful Relationships, leading with Integrity, providing exceptional Service, and radiating positive Energy, then we invite you to join our collaborative team. As the Assistant Studio Manager, you'll be at the forefront of our commitment to wellness, guiding our team members and guests on a journey to rejuvenation and promoting the myriad benefits of infrared therapy.
Join us in creating a positive, health-focused atmosphere where teamwork and a shared enthusiasm for well-being drive our success. Your role is not just a job; it's an opportunity to be an ambassador for health, connecting with our community and enhancing their wellness experience through the power of infrared technology. If you're ready to bring your passion for wellness to a dynamic and supportive environment, we can't wait to meet you!

Assistant Studio Manager

The Assistant Studio Manager works closely with the Studio Manager and Owner to set the tone and model Perspires mission, vision, and values. As part of the leadership team, this role is vital in helping to motivate and support team members in achieving studio goals while ensuring that operations run smoothly and guests are leaving feeling better than when they arrived. This position demands a high sales acumen and leadership qualities.

Assistant Studio Managers assist the Studio Managers with main studio responsibilities:

  • Team Management
  • Member Management
  • Drive Sales Activity
  • Maintain Studio
  • Inventory Management

The person in this role is a pivotal partner in the management of day-to-day activities focusing on achieving sales goals through membership sales and superior guest experience. The role is a unique opportunity for an individual looking to make a meaningful contribution to a cutting-edge organization in the health and wellness sector. Our team is highly passionate, goal-oriented and committed to advancing the knowledge and benefits of IR saunas and Perspire as a company.

Seeking 34 - 40 hours a week. Must have weekday, weeknight, and weekend availability. Primary shifts will be 1:15pm - 8:15pm during the week and 12:00 - 5:30pm on Sundays. Additional hours for training, special events as necessary.
Current Job Location Opportunities: Brookfield
Studio Hours:
Monday - Friday 7am - 8pm; Saturday and Sunday 8am - 5pm

Preferred Experience:
Sales 2 years; Customer Service 2 years; Supervisory 2 years
Experience working in a spa or health/wellness environment is a plus, however we are willing to train the right candidate.
Physical Job Requirements: The person in this position needs to constantly operate a computer and/or iPad, in addition to constantly moving around our studio space to accommodate guest needs and clean sauna spaces. Cleaning of saunas requires exposure to high heat (135 - 170 degrees F). Repetitive task performance of wiping horizontal and vertical surfaces and folding towels bath and spa towels.

Compensation:
Competitive Hourly Rate
Commission
Bonus Structure
Free Unlimited IR Sauna Membership
Paid Training
Professional Development and Coaching
Team apparel

The responsibilities and duties of this position described here are representative of those an employee must perform. This is not an exhaustive list and other duties may be assigned.

Primary Responsibilities
  • Working closely with the Studio Manager on the implementation of standard operating procedures, specifically managing and ensuring Membership Sales Associates and Studio Assistants are maintaining consistency and upholding daily expectations
  • Assisting in the training, coaching and development of team members
  • Bringing positive, team-first energy and helping make Perspire Sauna Studio an exceptional place to work
  • Acting as a liaison between the Studio Manager and team members
  • Communicating all updates, new products/offerings, events, and protocols to the team in the Studio Managers absence
  • Leading the team with strong membership sales. This is measured with conversion percentage and sales performance charts
  • Maintaining high visibility and positive interaction with guests at all times. Ensuring guests receive hospitable, consistent, accessible and courteous service
  • Resolving any guest complaints or membership issues with the highest level of customer service
  • Promoting the benefits of IR Saunas and value of having a Perspire Sauna Studio Membership to guests
  • Understanding and speaking to the science, technology, and benefits of IR sauna, chromotherapy, and Red Light therapy
  • Ensuring that all front desk systems are followed such as proper member check-In, telephone inquiries (general and sales related), consent forms, studio tours, delinquent account procedures, and new membership agreements. *Mindbody Software experience is a plus!
  • Performing and documenting daily and weekly studio inspections to ensure facility operation standards are met and all equipment is functioning properly
Traits for Success in This Role
  • Excellent interpersonal skills to ensure clear, effective communication with all guests and team members
  • Results driven and motivated to meet or exceed sales targets
  • Ability to lead and influence others to achieve goals
  • Superior customer service skills to mediate all situations with a calm, helpful demeanor
  • No-job-is-too-small attitude
  • Passionate about health and wellness
  • Consistently show a positive attitude & take responsibility for own actions
  • Strong collaboration, organizational and prioritization skills
  • Flexible and available to work varied shifts, including evenings and weekends

About Us
Perspire's mission is to be the leading destination for affordable technology-based wellness solutions. We aim to promote self-empowered healing through physical improvement and emotional fulfillment. It is our goal that everyone leaves feeling better than when they arrived!

Infrared Saunas are proven to:
  • Increase clarity of the skin {acne, psoriasis, eczema}
  • Reduce stress and promote relaxation
  • Detox at the cellular level
  • Burn calories {increased heart rate allows for caloric burn}
  • Ease muscle tension, joint aches, and pains
  • Lower Blood Pressure
Perspire is the original Infrared Sauna Studio! We started with one location in Orange County, California and are expanding rapidly throughout the entire nation! We credit our success to the dedicated franchisees and team members who truly share the passion for the benefits of infrared sauna therapy, and who bring that energy to every guest. We strive to provide the services and environment necessary to bring both personal and professional development to each of our team members. The culture of Perspire has been designed to make people feel seen and heard and that starts with our team members.

Our Core Values: R.I.S.E.

Relationships: We care about our people and make sure the decisions we make are geared to strengthen our relationships

Integrity: Being unconditionally true to our moral principles is essential for our business. We choose to practice our values rather than simply professing them

Service: When our guests visit a Perspire sauna studio they can be sure to experience a welcoming environment, a clean facility, and ultimate relaxation

Energy: We believe there is a direct correlation between positive energy and positive results, and that it attracts people like a magnet to our business and brand.

AND AT PERSPIRE BROOKFIELD, WE R.I.S.E. STRONGER

Show up for out team and guests

Together we celebrate wins & address challenges

Relationships built without guests to make them feel seen and heard

Opportunity - every person who walks through the door is an opportunity

Numbers - as a data driven group, we can understand our success and opportunities for growth

Growth mindset, always learning new science and growing better practices

Exceptional experience for each guest. EXCEPTIONAL, POSITIVE, and MEMORABLE experiences.

Results - We remain Humble and Hungry

You can read more about our Brookfield studio here: https://www.perspiresaunastudio.com/wi/brookfield/

In order to apply for the Assistant Studio Manager position, please respond with a resume detailing your experience and what you are looking for in a position with Perspire! Due to the high volume of applicants we receive, submissions that omit completed assessments will not be considered.