Wellness Studio Client Assistant/Receptionist Job at Restore Hyper Wellness in B
Restore Hyper Wellness, Birmingham, AL, United States, 35275
Job Description
Wellness Studio Client Assistant
Restore Hyper Wellness
Are you passionate about proactive health and wellness and helping people live healthier lives, so they can do more of the things they love? If so, you're amazing! That's what we're all about at Restore, which means we're always seeking team members who share this passion. The Wellness Studio Assistant is a new position that will play an integral role in assisting the medical and non-medical departments with organization and client engagement and also will assist the Owner with various administrative duties. If you value and respect people, have integrity, and pursue excellence, you will fit in with our team.
Key Roles of a Restore Hyper Wellness Studio Assistant
- Represent the brand by embodying Restore's core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle.
- Enjoy creating, building, and retaining relationships
- Phone and text communication to clients (medical and non-medical) for appointment booking and confirmation, first time visitors and membership follow ups
- Answering the phones and client questions
- Lead follow up to generate booked appointments
- Pulling reports and manipulating data for payroll reports and monthly KPI reports
- Use of multiple web-based platforms for POS, generating reports, booking appointments
- Knowledge of technology/software usage, example: Google spreadsheets, phone messaging systems, use of software to send texts and emails for promotional campaigns, make calls /texts utilizing CRM (Customer Relationship Marketing) software
- Assist in event planning
- Knowledge of the Restore services, benefits, pairings, contraindications, and assist clients
Qualities You Need to Succeed as a Restore Hyper Wellness Studio Assistant
- You're passionate about health and wellness and helping others
- Enjoy communicating and relationship building
- You have at least 3 months of phone communication experience with leads and clients
- Collaborative with team members
- Detailed oriented with strong organizational skills
- Tech savvy
- Innovative with problem solving skills
- Time management skills
- Available evenings and weekends
Benefits of Joining Restore
- A collaborative and engaging work environment
- Complimentary and discounted access to Restore's innovative wellness services
- The experience of making a positive impact on people's lives every day
- Being on the forefront of the science based proactive wellness movement
- Competitive compensation
- Flexible hours
Now, A Little About Us
Restore Hyper Wellness is the leading retail provider of science-backed, alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness* widely accessible, affordable, and fun. This means helping people be proactive about their health, so they can feel their best and perform at a higher level to do more of what they love in life. Inc 5000 ranked Restore as the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.
https://www.restore.com/locations/al-birmingham-mt-brook-al001
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