Senior QA Analyst, Night School Game Studio Job at Netflix in Los Angeles

Netflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. The Role ABOUT OUR TEAM We’re a group of developers, artists, and storytellers that make games full of wonder, danger, and humor. Everyone at our studio, whether an industry vet or new voice impacts each game through collaborative feedback, mutual respect, and creative empowerment. If you want to make games leave a meaningful impact on players: we want to hear from you. We’re looking for new teammates who deeply care about the work they do, the stories they tell, and the people they create with. As part of the Netflix team, we strive to hire the best and value integrity, excellence, respect, inclusion, and collaboration. QUALITY ASSURANCE AT NIGHT SCHOOL An unending drive for qualitative perfection while keeping the eye and heart of the player in mind for everything we do. This is what is at the core of QA at Night School and what we strive to uphold for every game, patch, hotfix, and demo we may test. As the gatekeepers of quality, it is our responsibility to provide a best-in-class service to all our stakeholders. We offer testing knowledge, give holistic feedback, then deliver the best product to our most important customers: our players. ABOUT THE JOB You'll represent our team and work with many organizations and individuals including our QA vendors. Your primary focus will be testing iOS, Android and Cloud games while also testing for other platforms such as PlayStation, Xbox, Nintendo Switch, PC, Mac and more. If you crave creating test plans and cases, leading JIRA and bug management along with FQA and CQA testing: we welcome you with open arms. Responsibilities: Own the creation and executions of test plans and cases, including the Master Test Plan, and troubleshoot support within TestRail Journeyman testing – Strive to think outside the scope of the test plan when appropriate (ad-hoc testing, documenting negative test cases, bug creation and reporting etc.) Become a true expert for all Night School games while assessing product quality, usability, and device limitations Provide a technical QA presence in development meetings on top of working with partners and stakeholders to utilize and improve our testing tools Triaging difficult problems and driving them to resolution Skills and Experience: 4+ years of industry experience in QA for the gaming industry with a working knowledge of the software development process Minimum 2 years hands-on testing mobile games experience with exceptional iOS/Android testing experience Experience with JIRA, TestRail, and TCM tools and expert knowledge in MS Excel/Google Sheets Ability to work with internal teams and external QA vendors, review partner test results, and hold all products to the highest levels of quality Exceptional communication skills and the ability to influence through feedback as well as champion and enhance the user experience Nice to Have: Certifications: PMP, Scrum Master and/or Product Owner, ISTQB Coding Knowledge: XML/HTML, JavaScript, Python, Java, C/C++/ C#, SQL Work with automation for QA Experience with Xcode, using IPAs, and pulling device logs Experience with Continuous Integration system Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $50,000 - $250,000 USD. Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here (http://jobs.netflix.com/work-life-philosophy) . Netflix is a unique culture and environment. Learn more here (http://jobs.netflix.com/culture) . We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. Job is open for no less than 20 days and will be removed when the position is filled.