Technical Writer Job at Converge Resources in Dallas

We are actively seeking a skilled Technical Writer to develop and maintain detailed documentation for our cybersecurity and SCADA utility systems. This position focuses on creating user manuals, system guides, and technical specifications to effectively support internal teams and end-users.

Qualifications:

• Bachelor’s degree in Technical Communication, Engineering, or related work experience.
• Extensive experience as a technical writer with in-depth knowledge of cybersecurity applications and the ability to translate complex technical concepts into clear, user-friendly documentation.
• Excellent written and verbal communication skills.

Preferred Qualifications (not required):

• Familiarity with Operational Technology Cyber Security systems and/or SCADA software
• Experience with documentation tools and content management systems of energy/utilities operations or similar industry.

Benefits:

• Competitive hourly rate compensation
• Comprehensive healthcare package including medical, dental, vision insurance
• Flexible-hybrid work schedule

Responsibilities:

• Develop, update, and maintain Cyber Security and/or SCADA system documentation, including user manuals, operation procedures, and troubleshooting guides.
• Work closely with engineers and system developers to understand system functionality and translate it into clear, user-friendly documentation.
• Ensure accuracy and consistency of technical content, adhering to company standards and industry best practices.
• Collaborate with cross-functional teams to gather information and validate documentation.