Compucom is hiring: Technical Writer in New York

CompucomStaffing has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.

We are currently seeking a Technical Writer to join our client's team for a hybrid role in New York, NY. This resource will work Monday and Tuesday in office and 3 days will be remote.

Duties and Responsibilities:

• Review technical documents and playbooks for the Infrastructure Engineering org, Service Operations, and Market Operations
• Develop templates and assist in managing document libraries
• Write new technical and non-technical procedures and guidelines
• Attend meetings with internal teams and vendors to document / capture content to develop scope
• Work with maintaining and updating confluence site
• Write, edit, index, or revise a variety of technical, user documentation such as articles, reports, brochures, and / or manuals for a wide range of uses
• Collaborate with programmers, engineers, and / or product management during design phase to gain an understanding of the product
• Analyze requirements of project to determine types of publications needed
• Ensure accuracy and completeness of technical documentation
• Monitor feedback and update documentation accordingly

Skills and Qualifications:

• BA / BS degree in English, Communications, Business, or a relevant field
• Minimum 5 to 7+ years of experience in technical writing with AWS services or similar role working in a corporate enterprise environment
• Adept research skills to fill in knowledge gaps, clarify ambiguities, and fact-check information
• Must have experience with confluence
• Creative background preferred
• Effective written and verbal communication skills
• Must be able to communicate on a technical level and be articulate
• Fluency in technical software and high-tech learning (SaaS software and hardware)
• Experienced adapting to fast changing requirements
• Must be able to drive content architecture and its evolution
• Collaboration skills
• Data gathering and analysis skills
• Planning and prioritization skills
• Researching skills
• Must have strong attention to detail
• Analytical skills
• Proficiency in MS Office

We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **CompucomStaffing™ Supports Equal Employment Opportunity** CompucomStaffing™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.