Technical Writer Job at Insight Global in Norfolk

Insight Global is looking for a skilled Technical Writer to join our team to support a large healthcare client in documenting systems administration guides for future u . The ideal candidate will work closely with program managers and development teams to create clear, concise, and user-friendly documentation that meets the needs of healthcare professionals. This role is critical in ensuring that the system's functionalities are accurately represented and easily understood by end u .

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience
-Bachelors degree in Technical Communication, English, Computer Science, or a related field.
-3+ years of experience as a Technical Writer, preferably in the healthcare or technology industries.
-Strong understanding of documentation methodologies and best practices.
-Familiarity with healthcare systems and processes is highly desirable.
-Proficiency in documentation tools (e.g., MS Word, Confluence, MadCap Flare, or similar).
-Excellent written and verbal communication skills, with an ability to convey complex information clearly and concisely.
Strong organizational skills and attention to detail with a commitment to meeting deadlines.
-Attention to detail

Nice to Have Skills & Experience

3+ years of experience as a Technical Writer in the healthcare or technology industries.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.