IDR Healthcare is hiring: Sr. UX Researcher in Santa Clara

Sales UX Researcher

Overview:
The Staff UX Researcher will drive research that shapes experiences for the Sales Organization. Ideal candidates will be experienced embedding research into product roadmaps and applying customer-centered research techniques to product definitions and designs to drive measurable improvements. They'll use mized methods to uncover insights, influence product strategy, and improve seller workflows through AI-driven innovation.

Top Skills:

• 7+ years' experience as a UX Researcher - Applying customer-centered research techniques to product definitions, designs, & roadmaps to drive measurable improvements
• 2+ years' experience as a UX Researcher supporting Sales Organizations - Strong understanding of sales workflows, CRM tools, lead management, deal cycles, etc.
• Expertise in qualitative and quantitative methods, including: User interviews, usability testing, information architecture, surveys, concept testing, statistical analysis, benchmarking, and data analysis
• Must have a portfolio showcasing research impact, methodologies, and actionable insights

Ideal Skills:

• Understanding of agentic AI and how it enhances seller efficiency.
• Master's degree in Cognitive Science, Psychology, HCI, or related field (or equivalent experience)

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row