UX Analyst Job at LCS - London Computer Systems in Cincinnati

Do you enjoy creating a seamless user experience? Do you have experience with researching and analyzing data to identify opportunities for product improvement and innovation?

LCS is seeking a UX Analyst in Cincinnati, Ohio to help shape the user experience of our customers. You will provide actionable and meaningful data-driven insights that represent the voice of multiple users. You will work closely with product analysts, UI design, and development teams to evaluate current and upcoming user research needs that help to improve product definition and drive business goals.

If you’re looking for a high-impact role where you can use research and data to influence the evolution of software, then apply today!

Responsibilities

• Become a Rent Manager and industry expert.
• Design and conduct research on various projects ranging from exploratory research to concept validation.
• Use a well-rounded approach to determine how changing business and industry needs will affect systems and business processes; provide ideas and recommendations regarding the evolution of the Rent Manager software.
• Participate in discussions and interact with product users to fully understand their business processes, needs, and pain points.
• Stay current with industry trends, as well as become familiar with competitive landscape and evolving technologies.
• Influence and build relationships with people across all levels of the organization, internally and externally.
• Establish, maintain, and evolve UX guidelines.
• Provide clear and concise text for microcopy, calls to action, and error messages.
• Design compelling product experiences based on customer needs.

Preferred Qualifications

• High School diploma required; bachelor’s degree preferred
• Ability to communicate vision with stakeholders across the organization
• Ability to quickly learn new technologies and processes
• Ability to identify, analyze, model, and recommend process improvement opportunities
• Proficient in Adobe XD, Figma, Illustrator, or other visual design and wire-framing tools
• Strong collaborative skills with developers and non-technical employees
• Excellent work ethic
• High energy, integrity and can-do attitude
• Ability to work in a team environment

Benefits

• Health, dental, & vision insurance
• Wellness program with rewards for healthy activities
• 401(K) with employer match
• Annual company bonus
• 9 paid company holidays
• Paid time off
• Life insurance
• Paid medical leave/disability insurance
• Paid parental leave
• Contemporary office building, wooded campus with nature trail
• On-site fitness center
• One of Cincinnati’s “Top Places to Work”
• Hybrid work schedule available; 50% in the office, 50% remote

About LCS

London Computer Systems (LCS), based in Cincinnati, Ohio, provides businesses with critical software and technology solutions. Since 2012, LCS has been consistently recognized as a Top Workplace with a supportive culture that fosters collaboration and authenticity. We also love having fun—from on-site food trucks and game rooms to trivia and sports teams, there are plenty of ways we make the workday exciting. Our high-tech office is designed to support many working styles, with hybrid work schedule options available.

Candidates must live in the Greater Cincinnati area or be willing to relocate.

LCS is an Equal Opportunity Employer.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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