Senior Data Analyst, New User Experience Job at Karkidi in Silver Spring

ABOUT ROCKET MONEY

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

We’re looking for a Senior Data Analyst with experience working in product analytics to join our growing data team. You’ll be embedded within our New User Experience team, analyzing the user’s initial journey with the app and ensuring we’re surfacing the features that our users need most, as early as possible in their experience using Rocket Money. As a senior individual contributor, you’ll autonomously and proactively collaborate with the teams across our platform product group to drive strategy, deliver on the new product roadmap, and make new user experiences at Rocket Money the best they can be.

ABOUT THE ROLE

In this role, you will:

• Lead the relationship between the Data team and the NUX product group. Understand company-wide goals and collaborate with the team to uncover, assess, and drive strategies that achieve those goals.
• Be the expert on the new user experience, leveraging your expertise to identify trends, patterns, and anomalies in our data. You will help provide actionable insights to inform and recommend strategies to optimize product offerings and customer experiences.
• Float from thinking about big strategic data questions to getting your hands dirty building out the processes, systems, tools, and analyses that answer those questions.
• Translate complex analytical findings into clear and concise reports, dashboards, and presentations for stakeholders at all levels of the organization.
• Partner with engineering teams to model and assess the data created by new user experiences.
• Be a champion of our experimentation first culture, guiding the design of experiments and enabling self-service experimentation.
• Make feedback a constant theme in your day-to-day - both seeking it from others and providing it to others to ensure continuous improvement.
• Partner on projects with Analytics Engineering to ensure accurate and timely availability of data.

ABOUT YOU

• 6+ years of experience in the analytics space, taking on progressively more complex work and senior roles.
• You are comfortable actively defining a strategy and roadmap in partnership with our product, design, and tech leads.
• Experience at B2C technology companies - particularly around user onboarding, user journey flows, and/or monetization analytics.
• You are relentlessly proactive in managing your own work and communicate constantly about priorities with your cross-functional teammates.
• A deep understanding of experimental design and statistics, leveraging that for analysis and assessment of A/B tests.
• Experience working with a variety of data types, speeds, and sizes.
• A strong SQL background and comfortable spinning up quick analyses.
• You are always proactively seeking out ways to amaze customers, your company, and your coworkers.
• Expertise in building self-service data visualization tools (e.g., Looker, Tableau, Power BI).
• Excellent communication skills, with the ability to explain complex analytical findings to non-technical stakeholders.

Bonus points if:

• Experience with our stack (BigQuery/GCP, Fivetran, Looker, Amplitude)
• Proficient in using Python and R for statistical analysis
• Experience building repeatable data models in dbt

WE OFFER

• Health, Dental & Vision Plans
• Competitive Pay
• 401k Matching
• Unlimited PTO
• Lunch daily (in-office only)
• Snacks & Coffee (in-office only)
• Commuter benefits (in-office only)

Additional information: Salary range of $140,000 - $180,000 + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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