Automotive Service: Video Coordinator Job at Peltier KIA Longview in Longview

We are looking for an Automotive Service: Video Coordinator! We are looking for individuals who can think on their feet and communicate effectively. This position is a customer serviced based role. The goal for this position is to communicate the results of Multi-Point Inspections (MPI) to customers via video. The right candidate will have a strong background in customer service, communication and video coordinating. The day-to-day duties of this role include gathering a report of the Multi-Point Inspection from technicians, then communicate the vehicles "symptoms" to customers. 

Benefits We Offer

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Vacation
• Paid Holidays
• Paid Maternity Leave
• Paid Paternity Leave

Automotive Service: Video Coordinator Responsibilities

• Aid technicians with informing the customer via video about the overall health of their vehicle
• Aid technicians with informing the customer via video about recognizing unknown problems
• Aid technicians with informing the customer via video about recommending repairs
• Aid technicians with informing the customer via video about preparing their vehicle for future maintenance
• Making and editing videos 
• Sending videos to the customer using the PBS app 
• Maintaining a daily schedule for customers that have an appointment for Multi-Point Inspections 

Qualifications

• Previous experience in marketing, social media coordinating or automotive dealership (preferred) 
• High school diploma or equivalent
• Excellent customer service skills
• video & editing competencies
• Positive, friendly attitude, along with a customer service mentality
• Bilingual (preferred)
• Enjoy working in a fast-paced environment
• Team player with ability to collaborate with others effectively
• Ability to learn about new technology, repair or service procedures and specifications
• Valid driver's license and clean driving record
• Willing to submit to pre-employment drug screen and background check

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.