Senior Research Process Improvement Manager, Prime Video Global Programming Job

Prime Video (PV) brings together the world’s best creators with the most passionate communities in a way that no other entertainment brand can. Not only are we a one-stop hub for distinctive, critically-acclaimed and award-winning original programming including TV series such as The Boys, The Marvelous Mrs. Maisel and Jack Ryan and movies like Air, Coming 2 America, The Idea of You, and Road House, but we offer a multi-dimensional experience that allows subscribers to fully immerse themselves in their fandom.

Embark on an extraordinary journey at the intersection of captivating entertainment and transformative consumer data. In this role, you'll have the rare opportunity to revolutionize how we harness insights to drive strategic decisions for Prime Video and Amazon MGM Studios.

Immerse yourself in the dynamic ecosystem of these world-renowned entertainment brands, shaping the future of filmmaking and television through the lens of customer-centric data. Whether you're streamlining global survey workflows, integrating cutting-edge research tools, or mentoring a talented team, your work will directly influence the insights that inform the next generation of unforgettable entertainment experiences.

If you're ready to embrace the thrill of tackling complex operational challenges and leaving an indelible mark on these iconic industries, we invite you to explore this transformative opportunity as our Senior Process Improvement Manager.

Key Responsibilities

• Identify opportunities to standardize and automate global research workflows in 10 languages
• Define product requirements and roadmaps for new tools and solutions to drive efficiency and scalability
• Manage the development and deployment of process improvements, establishing metrics to quantify the impact
• Align and influence cross-functional stakeholders to drive adoption and integration of new solutions
• Independently engage with senior stakeholders, drafting impactful reports and facilitating reviews
• Navigate complex research, operational, and business scenarios with excellent judgment

Minimum Qualifications

• 6+ years of professional non-internship marketing experience
• Experience using data and metrics to drive improvements
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
• Experience presenting metrics and progress to goal to senior leadership
• Experience communicating results to senior leadership
• Experience leading successful process improvement initiatives and driving adoption of new solutions

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $112,800/year in our lowest geographic market up to $186,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.