Senior System Dev Engineer, Visual Search Job at Amazon in Palo Alto

Job ID: 2854406 | Amazon.com Services LLC

In this role, you will be a senior member of the team, driving operational health of our systems. You will drive initiatives and identify recurring issues in our systems and help build more resilient infrastructure and monitoring setup. You will own campaigns related to improving our automated alerts and the on-call process. You will drive work related to companywide mandatory software upgrades, OS patching needs and create automation around such common asks for the team. You will build automation to determine health of our overall systems.

We are looking for a person with a strong sense of ownership and a passion for delivering creative solutions for complex problems on an unprecedented scale. Successful candidate must be innovative, flexible, self-directed, and able to build high-performance, reliable, maintainable systems to monitor our customer facing applications and services. The candidate should be able to identify automation needs and build innovative scripts and automations to help the team make systems more maintainable. The candidate should be able to find ways to catch problems before they happen by actively keeping track of changes that are occurring outside our immediate team. The ability to function at a very high level in a fast-paced environment along with a team of very talented engineers is essential. If you enjoy working in a dynamic environment to deliver world class mission critical systems, this may be the career opportunity for you!

Key Job Responsibilities

1. Operational Excellence (OE): You’ll lead this charter for the team by introducing mechanisms, processes and advocating for OE culture with the objective of reducing and eliminating operational load. You will help the team handle things before they become problems. You will examine high severity events and prevent their recurrence. You will establish OE program to identify and drive resolution for team specific, cross-service and inter-service issues. You will introduce, review and own operational metrics/goals and be responsible for Service Level Objectives across Visual Shopping org.
2. Systems Development: We develop and own high-throughput, cost-effective pipelines to support feature extraction and indexing for our web-scale Information Retrieval (IR) system. We own low latency, highly-available runtime systems. You will co-own these systems with the team, identify areas of efficiency areas across our stack in terms of development, deployment, hardware and observability.
3. Cross-Team Collaboration: Our services power several other systems across the larger Search Org. You’ll represent the team in meetings with stakeholders and customers from other teams and work with them closely to ensure we can support their needs in terms of load, latency and functionality.
4. Learning: You will partner with people in similar roles in other teams and bring back best practices.

BASIC QUALIFICATIONS

- 5+ years of systems design, software development, operations, automation, and process improvement experience
- 5+ years of development/programming/scripting language (Python/Java/Bash/Perl) experience
- 5+ years of deploying and operating in a Linux/Unix environment experience
- Experience with CI/CD pipelines build processes
- Experience building tools for building, testing, releasing or monitoring
- Bachelor's degree

PREFERRED QUALIFICATIONS

- Experience with distributed systems at scale
- Experience building services using AWS products
- Experience in networking, storage systems and operating systems
- Experience writing technical documents, tech project plans and progress reports to leadership and to stakeholders

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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