Service Writer Job at Murphy Auto Group DBA MIRACLE TOYOTA in Haines City

About Us

We are a family-owned dealership. We want to be a part of the community, not just another new and used car dealer.

What We’re Looking For

We are looking for dedicated Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

What We Offer

• Top industry pay

• A competitive and motivating environment

• Immediate impact – quick onboarding

• Continued education

• Monthly performance incentives

• Dedicated leadership team

• 401(k) with match

• Life insurance

• 24-hour access to group doctors

• Chaplain services

• Medical/Dental/Vision Insurance

Responsibilities

• Greets customers promptly

• Obtains customer and vehicle information

• Clearly reports all vehicle symptoms as described by the customer

• Determines and recommends needed maintenance base on age, mileage, and vehicle history

• Prepares complete and accurate estimate of cost for labor and parts

• Establishes follow-up time

• Monitors the progress of each vehicle throughout the day, updating customers frequently

• Verifies that final invoice reconciles with work performed on the repair order

Qualifications

• Minimum 3 years’ experience in a service advisory role

• College degree preferred

• Ability to work hard with limited supervision

• Must be able to manage in a fast-paced work environment

• Knowledge of automobiles

• Positive attitude

• High volume mentality

• Complete pre-employment background check and drug screening

• Valid driver's license