Antwerpen Automotive
Antwerpen Automotive is hiring: Mitsubishi Service Advisor/Writer in Randallstow
Antwerpen Automotive, Randallstown, MD, United States, 21133
DEALERSHIP SERVICE ADVISOR/WRITER
OUR LOCATION
Antwerpen Mitsubishi
9400 Liberty Road
Randallstown, MD 21133
Contact Keith Esposito Service: 443-418-5007
We are seeking an experienced, highly motivated, results-driven Service Advisor. The ideal candidate will be responsible for greeting our service customers, scheduling service while ensuring our customers professional service repair experience.
Qualifications
Responsibilities
Benefits are outstanding:
OUR LOCATION
Antwerpen Mitsubishi
9400 Liberty Road
Randallstown, MD 21133
Contact Keith Esposito Service: 443-418-5007
We are seeking an experienced, highly motivated, results-driven Service Advisor. The ideal candidate will be responsible for greeting our service customers, scheduling service while ensuring our customers professional service repair experience.
- High Energy Motivated Dealership!
- Great Pay Plan!
- Our Benefits are outstanding!
- Need to fill as soon as possible!
Qualifications
- Previous experience in automotive or customer service industries
- Working knowledge of the mechanical operations of vehicles
- Excellent interpersonal, customer service, and organizational skills
- Valid Driver's License
- Intermediate skills in Microsoft Office products
- Ability to understand and follow instructions
- Ability to communicate effectively with customers and company personnel
- Ability to read and comprehend instructions, correspondence, and memos
- Ability to add, subtract, multiply and divide
- Ability to apply common sense understanding to carry out instructions
Responsibilities
- Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for customers
- Responsible for scheduling service to be performed
- Works with customer and technician to identify required maintenance
- Advises customers on necessary and recommended services and repairs
- Computes cost of replacement parts and labor to restore vehicle to condition specified by customer
- Enters itemized estimate on service order and explains estimate to customer
- Schedules appointments with customer
- Maintains CSI at or above Company standards
- Maintains an organized, clean and safe work area
- Participates in required training and complies with company policies and procedures.
- Records all hours worked accurately in company timekeeping system
- Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships
Benefits are outstanding:
- 401 (k), Life Insurance
- Dental, Health, Vision Insurance
- Paid Time Off