Iron Mountain is hiring: Technical Writer Intern- Summer 2025 in Boston

Technical Writer Intern - Summer 2025

Location: Boston, Massachusetts (Remote Eligible in Massachusetts - J0081184)

At Iron Mountain, we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Internship Program Summary:

At Iron Mountain, we rely on hiring top early career talent who are diverse, innovative, energetic, and inspiring. We offer a 12-week internship program tailored to you to ensure you are set up for success as you begin the early part of your career. Our internship program is designed to empower you to reach your full potential through meaningful and impactful work.

Job Summary:

Iron Mountain is seeking a rising senior for the role of Technical Writer Intern. Interns will document product features and create instructional content to support adoption and learning, focusing on a single product throughout their internship. This role will take direction from the Documentation Manager and will work with Engineering, UX, QA, and Product Management.

Job Duties:

1. Write easy-to-understand user interface text, online help, and user guides
2. Create virtual tutorials and videos
3. Upload and maintain documentation on collaboration site
4. Proofread and edit documents submitted by the team
5. Provide a quick turnaround and meet all deadlines

Education Qualifications:

1. Currently pursuing a Bachelor’s degree with an expectation that degree will be obtained between December 2025 - July 2026
2. Must be returning to the course of study following completion of the internship
3. Pursuing a degree in Media, Communications, English, or related field

Requirements:

1. Participation in the internship program requires that you are located in the continental United States for the duration of the program
2. Must be authorized to work in the US without restriction (this role is not eligible for visa sponsorship now or in the future)
3. This is a 40-hour per week assignment, lasting 12 weeks with the expected start date being May 21, 2025, and ending on August 13, 2025

Preferred Qualifications:

1. Knowledge of machine learning data preparation techniques, machine learning models, and AI technology
2. Self-motivated to complete work assignments and learn new software and tools
3. Strong attention to detail and ability to proofread and edit
4. Receptive to feedback on work
5. Initiative to solve problems independently

Along with your resume, please share one or more samples that you have written.

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts.

Iron Mountain is committed to intentionally creating and supporting an inclusive and diverse workforce. At Iron Mountain, we challenge ourselves and inspire others to create innovative business solutions that make a positive environmental and social impact.

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