B&H Photo Recruiting Department is hiring: Information Systems UX Design Special

Information Systems UX Design Specialist 3

440 9th Ave, New York, NY 10001, USA Req #405

Monday, September 11, 2023

At over 45 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional’s Source", B&H is recognized by savvy consumers worldwide for its honest, knowledgeable guidance, expert tips and articles… and always-great prices.

B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy, low-attitude environment. Make your move to B&H today!

The User Experience (UX) and Design team oversees the look, feel, operation, user experience and functionality of the company’s website by utilizing proven design methods to improve the customer’s online experience. Each recommendation is further communicated to the IS Web Design and Web Development teams to accurately launch changes in the live environment.

The UX and Design Specialist is responsible for user research/testing by focusing on understanding user behaviors, needs, and motivations through observation techniques, task analysis, and other feedback methodologies. S/he creates internal/external company web pages including graphics, animation and functionality. The Specialist also manages UX strategy through business development, research and prototypes, product management, maintenance programming, and prioritizes project features and goals.

Job Description

• Work with business user groups and conduct interviews/inquiries to help understand user needs.
• Responsible for the design and development of user experiences for a variety of applications- Web based, Legacy, 3rd Party Applications etc.
• Produce high-quality solutions through flow diagrams, graphic designs, storyboards and site maps.
• Involved in POCs, Projects and minor/major enhancements.
• Present UX solution design to business and make refinements based on feedback.
• Understand product specifications and user psychology and predict what might work for both.
• Prototype design solutions for review, testing, and handoff.
• Evaluating ease of use, utility, efficiency in performing tasks.

Qualifications and preferred skills

• Bachelor’s degree with 8-10 years of hands-on graphical design experience.
• Retail/ecommerce experience preferred.
• Experience with leading UX design tools – Preferably Figma and InVision.
• Ability to wireframe, prototype, and validate work.
• Exceptional creative, technical, and analytic skills.
• Strong attention to detail.
• Strong communication and presentation skills.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know.